System suddenly Hang and/or screen blank

[pchltws]

Any Experts can advise what possible reason?

It is intermittent failure that I encountered system screen turn blank.

Or

System jam with distorted screen.

Certain time even during Bio Screen also hang.

Please help to advise, thanks~

 

[tigerwoods]

Any Experts can advise what possible reason?

It is intermittent failure that I encountered system screen turn blank.

Or

System jam with distorted screen.

Certain time even during Bio Screen also hang.

Please help to advise, thanks~

usaully video card gone case

 

[DJ Pork Chop]

usaully video card gone case

+1.

sounds like a gpu issue. distorted screen usually is caused from gpu

to confirm this isnt a software issue, u can try to update your driver first

to test and confirm if is hardware failure u can
1. take out ur gpu, connect ur display directly to ur motherboard, use for 10 minutes see if issue occur again. doesnt occur = gpu issue
2. stress test your graphics, see the response of your pc during stress test.

when confirmed just change gpu will do.

 

[pchltws]

I do not have graphics card. Am using build in from Intel Processor.

 

[DJ Pork Chop]

I do not have graphics card. Am using build in from Intel Processor.

if its onboard then it might be the cpu having issue.

did u do anything special before u have this issue?

ie; install applications / update drivers / update windows etc

 

[Rashkae]

Could be a dying PSU also. Or, your CPU paste is dried up and it's overheating.

Or your motherboard has failing / bloated capacitors.

 

[pchltws]

if its onboard then it might be the cpu having issue.

did u do anything special before u have this issue?

ie; install applications / update drivers / update windows etc

- I try to revert to before Window 10 latest features update, problem still exist.
- Before and afternoon Motherboard Firmware update, problem already there.
- I do not use this desktop to play any games.
- Only use it for Excel & Chrome Internet surfing.

Problem exist randomly and no specific timing.

One thing is my Monitor is confirmed defective, have to call Dell for warranty replacement.
But Desktop Computer problem still exist. Haiz...

 

[pchltws]

Could be a dying PSU also. Or, your CPU paste is dried up and it's overheating.

Or your motherboard has failing / bloated capacitors.

Few of the possibilities that requires further try. I do not have spare parts to test, Bro Nigel is willing to help me. Need to resolve fast as my Motherboard Warranty going to expire in 2 months time.

 

[jtjt00]

Few of the possibilities that requires further try. I do not have spare parts to test, Bro Nigel is willing to help me. Need to resolve fast as my Motherboard Warranty going to expire in 2 months time.

Bring rig to Nigel asap.

 

[DJ Pork Chop]

- I try to revert to before Window 10 latest features update, problem still exist.
- Before and afternoon Motherboard Firmware update, problem already there.
- I do not use this desktop to play any games.
- Only use it for Excel & Chrome Internet surfing.

Problem exist randomly and no specific timing.

One thing is my Monitor is confirmed defective, have to call Dell for warranty replacement.
But Desktop Computer problem still exist. Haiz...

best to bring down to someone who has spare parts. can isolate the issue for you. since nigel will be helping you, maybe u update us on which part spoil and if u need further help