Anyone went to the Dylan & Son (D&S) sample sale today?
I'm sure many of you have heard of this tailoring establishment in Singapore. Some would rave about his house style. Some would lament the poor customer service. Today, I observed the latter.
For those whom are new to tailoring and are keen to try this establishment, my advise - avoid if you can. Money can be spent at other more honest and friendly places. Dylan used an unscrupulous sales tatic, reminiscent of typical scammers.
A gentleman had picked a suit (jacket and trousers) for trying. It had been marked down (as clearly indicated in black and white on the price tag) from $100 to $50. After trying, it seemed like he would buy the item and proceeded to confirm with Dylan the price. Immediately, Dylan said it would costs $100. But it was clearly stated that it was $50, having been marked down from $100. When queried why he quoted a $100 price, Dylan simply removed the price tag from the jacket and gave a cheeky smirk, saying it is $100 and then walked away.
This was a strange occurence. There was another suit on the sale rack in the same fabric which also showed that the price was marked down from $100 to $50. It could not have been a mistake / error on his mark that he had wrongly mark down the item!
Quite simply - Dylan suddenly decided to not honour the marked down price and decided to jack up the price back to $100 because he had sensed the gentleman already made up his mind to get his suit anyway. So why not make a quick buck by telling the customer its actualyl $100?
Honest sales tatics? Or savvy business owner? You decide. Newbies, be warned.
It seemed that the gentleman was taken aback and he decided not to proceed with the purchase after being told it was $100, and not $50 as quoted on the price tag.
Before you know it, Dylan approached the gentleman and said "Ok, $50 it is." Well, that was fast! Suddenly its back to $50 again! Wow doesn't this just remind you of typical spin doctors whom would slash their prices when you decide to walk away, in a desperate attempt to entice you back? Well it certainly seemed so!
Folks here who frequent Dylan and Son, save yourself the trouble if you would like to defend him.
For all new to tailoring or have considered his shop, i strongly urge you to stay away.
This establishment seems to be in the same league as Kevin Seah.
I'm sure many of you have heard of this tailoring establishment in Singapore. Some would rave about his house style. Some would lament the poor customer service. Today, I observed the latter.
For those whom are new to tailoring and are keen to try this establishment, my advise - avoid if you can. Money can be spent at other more honest and friendly places. Dylan used an unscrupulous sales tatic, reminiscent of typical scammers.
A gentleman had picked a suit (jacket and trousers) for trying. It had been marked down (as clearly indicated in black and white on the price tag) from $100 to $50. After trying, it seemed like he would buy the item and proceeded to confirm with Dylan the price. Immediately, Dylan said it would costs $100. But it was clearly stated that it was $50, having been marked down from $100. When queried why he quoted a $100 price, Dylan simply removed the price tag from the jacket and gave a cheeky smirk, saying it is $100 and then walked away.
This was a strange occurence. There was another suit on the sale rack in the same fabric which also showed that the price was marked down from $100 to $50. It could not have been a mistake / error on his mark that he had wrongly mark down the item!
Quite simply - Dylan suddenly decided to not honour the marked down price and decided to jack up the price back to $100 because he had sensed the gentleman already made up his mind to get his suit anyway. So why not make a quick buck by telling the customer its actualyl $100?
Honest sales tatics? Or savvy business owner? You decide. Newbies, be warned.
It seemed that the gentleman was taken aback and he decided not to proceed with the purchase after being told it was $100, and not $50 as quoted on the price tag.
Before you know it, Dylan approached the gentleman and said "Ok, $50 it is." Well, that was fast! Suddenly its back to $50 again! Wow doesn't this just remind you of typical spin doctors whom would slash their prices when you decide to walk away, in a desperate attempt to entice you back? Well it certainly seemed so!
Folks here who frequent Dylan and Son, save yourself the trouble if you would like to defend him.
For all new to tailoring or have considered his shop, i strongly urge you to stay away.
This establishment seems to be in the same league as Kevin Seah.
