julietan78
Junior Member
- Joined
- Nov 20, 2016
- Messages
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tekkiehelp.com , +6581138682 DO NOT ever use them. very professional website, says right things e.g."help people to make technology work for them, setup, configure computers, mobile devices,printers etc,took my call enquiries well,so
i contracted them for 4 tasks, was quoted it would take 3 hours max, hence $395, ( cost $90/hr plus transport $35), not only exceeded the quote by 200% but all my devices were rendered unusable!
these were the task:
1) transfer 1500+ photos on iPad to MAC, backup iPad and upgrade the iOS.... He transferred only 400+ photos, did not backup then proceeded to upgrade.i lost 900+ photos, and all data on iPad.
2) transfer contacts and 123 memos from old iPhone 3 to brand new iPhone 6s.... He should have registered a new iTunes accounts the new iPhone BEFORE the transfer, as he was told the old iPhone,has a defunct email, pacific.net as the apple id.Now the new iPhone has the defunct email as its apple ID, and the phone cannot run programs ,cos when u type in the correct password, it is impossible to verify, as the id is invalid email. this has been confirmed by apple support.
3)i have a canon printer/ fax/scanner working well directly via usb . i asked that the wireless facility be configured. this was done, BUT now it cannot work via USB port!
4) i asked for contacts to be transferred over from samsung3 to xiao mi 3 phone, this task was included in the quote. But onsite, technician says they have no expertise in android phones.
Sigh! After messing up, technician demanded to be paid $395 cos he had already spent 4 hours here but he will come again to finish up. i paid up. Then he said he will come again, but i will need to pay additional $ 90/hr , and does not know how many more hours i have to pay, "as problems are quite difficult"
Can someone please recommend a reliable IT guy?
The above task under what category of service would you classify?where can i find reliable, honest service provider/ how can i ascertain the technician is skilful enough?
one a very frustrated non tech person
i contracted them for 4 tasks, was quoted it would take 3 hours max, hence $395, ( cost $90/hr plus transport $35), not only exceeded the quote by 200% but all my devices were rendered unusable!
these were the task:
1) transfer 1500+ photos on iPad to MAC, backup iPad and upgrade the iOS.... He transferred only 400+ photos, did not backup then proceeded to upgrade.i lost 900+ photos, and all data on iPad.
2) transfer contacts and 123 memos from old iPhone 3 to brand new iPhone 6s.... He should have registered a new iTunes accounts the new iPhone BEFORE the transfer, as he was told the old iPhone,has a defunct email, pacific.net as the apple id.Now the new iPhone has the defunct email as its apple ID, and the phone cannot run programs ,cos when u type in the correct password, it is impossible to verify, as the id is invalid email. this has been confirmed by apple support.
3)i have a canon printer/ fax/scanner working well directly via usb . i asked that the wireless facility be configured. this was done, BUT now it cannot work via USB port!
4) i asked for contacts to be transferred over from samsung3 to xiao mi 3 phone, this task was included in the quote. But onsite, technician says they have no expertise in android phones.
Sigh! After messing up, technician demanded to be paid $395 cos he had already spent 4 hours here but he will come again to finish up. i paid up. Then he said he will come again, but i will need to pay additional $ 90/hr , and does not know how many more hours i have to pay, "as problems are quite difficult"
Can someone please recommend a reliable IT guy?
The above task under what category of service would you classify?where can i find reliable, honest service provider/ how can i ascertain the technician is skilful enough?
one a very frustrated non tech person
