Hi,
Thanks for contacting Google Play regarding the cancellation of your order. Good news - we were able to successfully cancel your order! You'll also receive an email from Google Wallet shortly confirming this cancellation.
If you’d like to place a new order, please visit play.google.com.
Note that though your order is cancelled, you may still see the item on your credit/debit card - the transaction you see from Google is actually a pending authorization request between our billing system and the bank that issued your credit/debit card. While we aren't able to remove the authorization from your bank account, the authorization should only remain on your account temporarily (between 1-14 business days, depending on your card-issuing bank).
If we’ve addressed your concerns, there’s no need to reply to this message. If you have further questions we need to answer, please reply back to this email, and we’ll answer your question as soon as we can.
Regards,
The Google Play Team