How do you know your RMA replacement set is refurbished? The replacement set I received looks like it is new.
Before I did a RMA, I enquired about this and the following was what I received from Google Support:
Thank you for your reply. I can see how you would be concerned about getting a refurbished device. Rest assured you will get a new device right out of the box.
Please feel free to contact me again if you have any other questions.
Regards,
Timothy
The Google Play Support Team
The tray which holds the phone is broken already...so most likely is the previous owner abuse the box, RMA it, they fix it then send to me.
And aiyah maybe "refurbished" also considered "new" to them. I also got ask them they also say its "new". And now that they stop manufacturing the n4 alrd I think they're looking to clear their RMA stock

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