the ONEPLUS 3

aang1971

aang1971

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Anybody got extra case n tempered glass to sell

My op3 is naked...n I am scared
 
Jordan

Jordan

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Kishan: How are you doing today?
Jordan: I have contacted Borderlinx over the shipping issues for my handphones, but there isn't any positive news. As such, I want to initiate a return to sender. Would like to request for waiver of admin fee
Kishan: Please allow me a moment while I check that for you.
Kishan: We can assist you with your request. To return an item back to the seller or send it to another HK address, you will need to pay an admin fee USD 20 and an additional local shipping fee of USD 15 per shipment.
Kishan: For over sized packages, the shipping fee may be more.
Kishan: Please make the payment via Paypal (ONLY) to payment@borderlinx.com and send the the transaction ID.
Kishan: If you can provide a return label or arrange a pick-up (we need minimum 48 hours prior notice), we will not charge you the shipping fee of USD 15.
Kishan: http://server.iad.liveperson.net/hc/s-11308154/web/ticketpub/msgcontroller.jsp?surveyname=Returns
Jordan: The last time I spoke to the operator, he told me I need not pay the local shipping fee if I return to sender. Pls waive it, or get approval from the top management
Kishan: Please allow me a moment while I check that for you.
Kishan: Please be advised if you have a Return label issued by the merchant your shipping fee would be waived off
Jordan: Noted with thanks
Kishan: Pleased to assist you.
Kishan: Is there anything else I may assist you with today?
Jordan: Actually I want the admin fee to be waived as well? Can you do it for me?
Kishan: I will be right with you.
Kishan: Thank you for waiting. I'll be with you in just a moment.
Kishan: I have confirmed with my team. your shipment is marked prohibited. Therefore, your package would be returned to merchant or any address you wish in Hong Kong.j
Kishan: We will do it at the earliest request of yours since the Hong Kong customs have strict regulations regarding shipping of cellphones.
Kishan: We shall do it at zero cost borne by you.
Jordan: Thank you Kishan. So do I need to get a RMA from merchant? Or you can return it from your side?
Kishan: If you could provide us a Prepaid Return Label or RMA, we would prefer to have that.
Kishan: Kindly provide us, if you have it.
Jordan: I have already send a request to merchant for RMA. You should receive it in 2 days
Kishan: Awesome.
Kishan: Is there anything else I may assist you with today?
Jordan: So, after the RMA is sent to your side, I supposed no action will be needed on my part? It should be automatic once you received it?
Kishan: Sure.
Jordan: If that's the case, I will put it down as black and white that all charges will be waived (admin and shipping). RMA will be sent to your side. And you will initiate the returns, once you receive the RMA. Thanks Kishan for your help!

LOL!
 
H

heretic82

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Oct 27, 2007
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Jordan said:
Kishan: How are you doing today?
Jordan: I have contacted Borderlinx over the shipping issues for my handphones, but there isn't any positive news. As such, I want to initiate a return to sender. Would like to request for waiver of admin fee
Kishan: Please allow me a moment while I check that for you.
Kishan: We can assist you with your request. To return an item back to the seller or send it to another HK address, you will need to pay an admin fee USD 20 and an additional local shipping fee of USD 15 per shipment.
Kishan: For over sized packages, the shipping fee may be more.
Kishan: Please make the payment via Paypal (ONLY) to payment@borderlinx.com and send the the transaction ID.
Kishan: If you can provide a return label or arrange a pick-up (we need minimum 48 hours prior notice), we will not charge you the shipping fee of USD 15.
Kishan: http://server.iad.liveperson.net/hc/s-11308154/web/ticketpub/msgcontroller.jsp?surveyname=Returns
Jordan: The last time I spoke to the operator, he told me I need not pay the local shipping fee if I return to sender. Pls waive it, or get approval from the top management
Kishan: Please allow me a moment while I check that for you.
Kishan: Please be advised if you have a Return label issued by the merchant your shipping fee would be waived off
Jordan: Noted with thanks
Kishan: Pleased to assist you.
Kishan: Is there anything else I may assist you with today?
Jordan: Actually I want the admin fee to be waived as well? Can you do it for me?
Kishan: I will be right with you.
Kishan: Thank you for waiting. I'll be with you in just a moment.
Kishan: I have confirmed with my team. your shipment is marked prohibited. Therefore, your package would be returned to merchant or any address you wish in Hong Kong.j
Kishan: We will do it at the earliest request of yours since the Hong Kong customs have strict regulations regarding shipping of cellphones.
Kishan: We shall do it at zero cost borne by you.
Jordan: Thank you Kishan. So do I need to get a RMA from merchant? Or you can return it from your side?
Kishan: If you could provide us a Prepaid Return Label or RMA, we would prefer to have that.
Kishan: Kindly provide us, if you have it.
Jordan: I have already send a request to merchant for RMA. You should receive it in 2 days
Kishan: Awesome.
Kishan: Is there anything else I may assist you with today?
Jordan: So, after the RMA is sent to your side, I supposed no action will be needed on my part? It should be automatic once you received it?
Kishan: Sure.
Jordan: If that's the case, I will put it down as black and white that all charges will be waived (admin and shipping). RMA will be sent to your side. And you will initiate the returns, once you receive the RMA. Thanks Kishan for your help!

LOL!
Click to expand...

We have a service center in Hong Kong which can deal with your return.

Room 1004, Pakpolee commercial center, Sai Yeung Choi South Street 1A, Kowloon Hongkong (across to Ginza Plaza)
香港九龙旺角西洋菜南街1A百宝利商业中心1004室（银城广场对面）
Contact: Daniel Lam +85221170730
Work Time: 12:00-21:00

All returned product(s) will be fully inspected. To qualify for a refund, the product(s) must be in 'like new' condition (no scratch，damage)and all objects do not lost, if possible, with the original sealed packaging intact. We reserve the right to refuse a refund if the returned goods are deemed to have been damaged. Once we approve your request and receive the returned item(s), we will issue a full refund.

You can express/send the phone to the service center, or we will pick up you phone according to the address you leave. Please give us a confirm so that we will proceed with the next process.
Click to expand...

Actually OP can pick the package up as well.
 
Jordan

Jordan

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heretic82 said:
Actually OP can pick the package up as well.
Click to expand...

But they may not release it, if they are looking to charge admin fee. So i play safe, get them to verify they will waive, then get oneplus to send RMA to BL
 
H

heretic82

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Jordan said:
But they may not release it, if they are looking to charge admin fee. So i play safe, get them to verify they will waive, then get oneplus to send RMA to BL
Click to expand...

Cool. My waiver has been authorized as well. :)
 
Last edited:
F

fr3ezeee

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but how come i cant use the coupon? it says on sale item is not eligible to use coupon. And the phone was on "time sale" at $649.
 
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