you can send to top hour too but i am not familiar with the quality of svc..
For jwwatch, the boss knows im a fussy guy so he will take particular care to baby my watches when its inside
For svc centers and boutiques, i can't be sure about the person who handles the end timepiece..
But i can tell you that from my experience, service ctr will not take extra care of your watches when its inside.
Your watch is like any other watch to them LOL
They got probably 5-8 technicians inside, and one will be assigned to your watch.
As for servicing the watch, have to see if you are heng or suay.
They won't do diagnostics as well. You have to tell them the problem.
Their watch service policy is aligned towards company's objective$, and not your objectives.
Btw, i have sent my older omega for bracelet link extension in their RWS boutique. My springbar got BENT when it came back.
Svc center is more expensive than jwwatch, for servicing
Its like going to family gp vs polyclinic gp
Unless its something jwwatch cannot do, then i will go to authorised service ctr
second that of what kohchris said. i got mine rolex fully serviced at JW. their service is top notch. but got to wait quite a bit of time to get back cos i think they have many orders to fulfill. last time i waited 4 mths...
but if u just want to change strap, then shd be ok.
Haha thanks...