Traumatised experience with Starhub, M1 & Netlink Trust

[abstrax]

Strange situation.....1st time i heard this kind of pbm...my advise : keep ur current ISP running 1st n hope SH will release the 2nd port soon....just wait my friend

So can i say tat my 1st port is still hold by ST even i jump to VQ using 2nd port?

 

[tkl23786]

Strange situation.....1st time i heard this kind of pbm...my advise : keep ur current ISP running 1st n hope SH will release the 2nd port soon....just wait my friend

So can i say tat my 1st port is still hold by ST even i jump to VQ using 2nd port?

You have to terminate subscription to ST fiber broadband and ask ST to release the Port. Never assume RSPs will release Ports after termination with them. Better to play safe and ask for Port release. Port release takes few hours to few days downtime. Once the Port is released, you can use the released Port for other RSP's services.

 

[abstrax]

You have to terminate subscription to ST fiber broadband and ask ST to release the Port. Never assume RSPs will release Ports after termination with them. Better to play safe and ask for Port release. Port release takes few hours to few days downtime. Once the Port is released, you can use the released Port for other RSP's services.

I tik I beter call ST and check with them for my port release.

 

[Mclairs83]

Strange situation.....1st time i heard this kind of pbm...my advise : keep ur current ISP running 1st n hope SH will release the 2nd port soon....just wait my friend

So can i say tat my 1st port is still hold by ST even i jump to VQ using 2nd port?

MyRepublic refuse to honor another 1mth extension with the discounted rate.

so heck la. no internet den nvm lor.

ever since got a kid, my internet time also limited liao.

 

[kelvinkezz]

Hi. apologies for digging out this old thread. has the issue been resolved? i am facing the same issue as well.

 

[sadboy]

This kind of issue is always ongoing. Except now should be lesser. But still have issue like this happening.