Unable to connect to App Store

[yeowkwang]

Anyone had this issue before? My App Store on iPhone, iPad and MacBook are unable to connect but has no issue using data or office's wifi. I am sure it has something to do with my router but no settings have been changed within my Asus router. You could say suddenly I couldn't access to the App Store and I am not sure why this is happening.

Did the usual stuff like rebooting the router and our devices but to no avail. Help!

 

[reddevil0728]

Anyone has this issue before? My App Store on iPhone, iPad and MacBook are unable to connect but has no issue using data or office's wifi. I am sure it has something to do with my router but no settings have been changed within my Asus router. You could say suddenly I couldn't access to the App Store and I am not sure why this is happening.

Did the usual stuff like rebooting the router and our devices but to no avail. Help!

Have you tried to reset to factory setting?

 

[yeowkwang]

Have you tried to reset to factory setting?

Not yet. Is this a common problem? Even my wife is facing the same issue too so I suspect it’s my Asus router but I have no idea how to resolve it since none of the settings of my router has changed.

 

[reddevil0728]

Not yet. Is this a common problem? Even my wife is facing the same issue too so I suspect it’s my Asus router but I have no idea how to resolve it since none of the settings of my router has changed.

If you try hotspot is ok?

 

[yeowkwang]

If you try hotspot is ok?

Yes sir. Use my iPhone and tether to my Macbook also can. Still scratching my head why suddenly my Asus router is restricting my access to App Store.

 

[reddevil0728]

Yes sir. Use my iPhone and tether to my Macbook also can. Still scratching my head why suddenly my Asus router is restricting my access to App Store.

do you have the equipment to do a wired connection to your mac?

 

[yeowkwang]

do you have the equipment to do a wired connection to your mac?

Unfortunately no, but thanks for your replies. I think it's an uncommon problem

 

[reddevil0728]

Unfortunately no, but thanks for your replies. I think it's an uncommon problem

Reset to factory settings to clear all doubts lor

 

[szeli]

backup the router settings then reset it to factory defaults. updated firmware recently? made a config change recently?

 

[babywoolf]

I have the same issue with StarHub broadband. Once I reboot the ont it works. called StarHub and they say they have no issue at their side. I am using Asus xd6

 

[kenapa siol]

Hijack this thread because i also kena this problem.

Using Asus ac86u router. Using Stock firmware and also upgraded to latest router firmware, rebooted iphone, also reset network setting on iphone.

Using Iphone 14 pro on ios17.4. Only left the option of factory reset but want to check if there is no other ways then i will do so liao.

 

[babywoolf]

Hijack this thread because i also kena this problem.

Using Asus ac86u router. Using Stock firmware and also upgraded to latest router firmware, rebooted iphone, also reset network setting on iphone.

Using Iphone 14 pro on ios17.4. Only left the option of factory reset but want to check if there is no other ways then i will do so liao.

I also realize if I vpn to another country I will be able to connect.

 

[reddevil0728]

wonder if something to do with proxy setting