UNABLE TO PURCHASE ON APPLE

[Ahgong_warrior]

any idea why?

 

[chehjin]

call them, they will know

possible reasons and not limited to are

marked/expired credit cards, could be flagged by bank

flagged by game

some information needs to be updated.

 

[Ahgong_warrior]

call them, they will know

possible reasons and not limited to are

marked/expired credit cards, could be flagged by bank

flagged by game

some information needs to be updated.

just called them and they kept telling me its my t&c got some compliance issue but when i ask them they refuse to tell me which one..

 

[speedster4005]

Got that one before. Billing details issue. On a US itunes account - was using prepared card - had to link to a relative's US CC to resolve it. ;-)

 

[Ahgong_warrior]

Got that one before. Billing details issue. On a US itunes account - was using prepared card - had to link to a relative's US CC to resolve it. ;-)

using singapore acct with singapore detail leh but still cant resolve.. is it linked to mobile number?

 

[Ahgong_warrior]

anyone knows?

 

[chehjin]

just called them and they kept telling me its my t&c got some compliance issue but when i ask them they refuse to tell me which one..

well if it is SG account, maybe credit details must match account details. i.e name for iTunes and bank account must match, as well for address and so forth?

hmm, why they don't tell you, else how to resolve? did they verify your identity?

maybe you try charge to a different credit card?

 

[Ahgong_warrior]

well if it is SG account, maybe credit details must match account details. i.e name for iTunes and bank account must match, as well for address and so forth?

hmm, why they don't tell you, else how to resolve? did they verify your identity?

maybe you try charge to a different credit card?

everything follow my credit card details leh but still cannot

i got no idea i asked the senior advisor why cant disclose she just keep saying cannot.

i tried using my dbs and ocbc both cant also

 

[PetPet]

Hello! Could you try to create a new user account on your computer? Then with the new account log into iTunes, if there's a T&A then it should appear.

Be sure that iTunes is updated.

 

[Ahgong_warrior]

Hello! Could you try to create a new user account on your computer? Then with the new account log into iTunes, if there's a T&A then it should appear.

Be sure that iTunes is updated.

still unable

 

[Ahgong_warrior]

anyone know ma?

 

[circus]

Call your bank and ask why the transaction cannot go through.