interesting +J Spring FAQ from UK Site
requently asked questions
Why is the website slower than normal?
· We anticipate an increase in the number of visitors to the UNIQLO UK website during the launch of the new +J collection. Please be patient if you find the site to be slower than normal and visit us again at a later time.
· Please be aware that +J products are constantly being re-stocked with immediate effect and throughout the Spring / Summer 2010 period.
Why can’t I use my promotional code?
· We are unable to apply any discount to items in our +J collection; this includes all existing offers or current promotions.
· Please feel free to use the promotional code on your next order for items that do not include +J.
The +J size range more limited than regular UNIQLO products, why is this?
· The +J collection is part of an exclusive range and because of this; we have had to limit the size options to XS through to L.
· Please be aware that UNIQLO do offer sizes that range from XS-XL in our mainline collection. These items are available both online and in our stores.
· The +J collection is reflective and consistent with regular UNIQLO sizes however, please be aware that the +J products are made for a slim fit. We do advise that you take this into consideration when placing your order.
Will there be more stock of +J items?
· The +J collection will be available while stocks last and we will be continually restocking both with best sellers and new items throughout the Spring / Summer 2010 period.
How do I return an unwanted +J item?
· You can return a +J item in the same way as any other UNIQLO item. Simply send the parcel back with the returns label on the outside.
· We do not offer exchanges via the website; however this can be done in our stores. The +J collection is to be sold in the following London stores: 311 Oxford Street, 170 Oxford Street, Westfield London and 54 - 58 High Street Kensington.
Why can’t I buy more than one of the same item from the +J collection?
· Customers are limited to purchase one colour and size of each product. This is to enable as many people as possible to buy the exclusive +J collection and to prevent resale of these items.
I have seen a +J item in the newspaper but I cannot find it online. When and where can I buy it?
· There are some +J items that have been featured in the national press that will be available later in the season. Please continue to check the website throughout February and March 2010 for the most recently added lines. You can also sign up to receive our enewsletter, where you can be first to receive this information.
· There are a small number of items that are only being sold in our flagship store: 311 Oxford Street, London W1C 2HP, telephone: 020 7290 7701.
Looks like +J SP items will be released gradually....interesting