Usb 3.0 disconnection problem

ericsoon72

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Harddisk always disconnects approx every 5-10 mins while watching videos or transferring files, when plugged into usb 3.0 port.

Does not happen when connected to usb 2.0. Did a search online and found that some users encounter this problem too.

Are there any patches or fixes for this?
 

ryuxdragonx

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Harddisk always disconnects approx every 5-10 mins while watching videos or transferring files, when plugged into usb 3.0 port.

Does not happen when connected to usb 2.0. Did a search online and found that some users encounter this problem too.

Are there any patches or fixes for this?

You mean an ext HDD right? Sometimes a bad cable/connection or a bad USB port would cause that. Underpowered USB port may cause that too.

Need to determine if its the cable or the port itself. Are you able to try other HDD on the same port?

If the same thing happens across all ports, might be a bad cable.

Try plugging in from the back and see if help? It should draw more power.
 

theuser

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check your usb 3.0 header and make sure its connected correctly, try other usb 3 ports
 

ericsoon72

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yup its an external 2.5 inch hdd connected to the front usb 3.0 port of the coolermaster N300 tower casing.

Did a search in hwz that a few users also face the same issue with their CM casing. Could be insufficient power to the front usb 3.0 port. Is there any way to increase the power supplied?
 

ryuxdragonx

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yup its an external 2.5 inch hdd connected to the front usb 3.0 port of the coolermaster N300 tower casing.

Did a search in hwz that a few users also face the same issue with their CM casing. Could be insufficient power to the front usb 3.0 port. Is there any way to increase the power supplied?

If you've alr plugged in all that you can, then I doubt so. You should plug in to the back I/O USB 3.0 to make sure first.
 

xonix

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Try updating the drivers, it helped in my case (Asmedia usb 3.0 chip)
 
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