I was there two weeks ago, and get Grab car within a 3 min, then took grab about dozen times while in the city. While this never happened to to me, the fact that Grab warns you in app - 'don't get into different car' means that the problem is there.
If all Grab users would refuse to getting to different car, the problem will go away.
A side question - would you do the same (getting to different car) in Johor, KL or in Indonesia? Or in South Africa, Brazil or US? If not, what makes Vietnam different?
Wow you are very stern
To answer your points:
- You are correct in that the problem is there, though it seems to be specific to Noi Bai Airport.
- Again, you are correct to say that if everyone declined to go in, the problem will go away. But this is good food for thought, I have never framed the problem this way
- Why do I still do it? Because it is close to impossible to get a Grab from the airport where the license plate matches the one on the app. And frankly, when I touch down all I want is to get to my hotel ASAP.
- Would I do it elsewhere? In airports of places like Hanoi, Saigon, KL or some parts of Indonesia where I am very familiar with the routes etc, why not? It’s a risk but one I am willing to take, for a quick ride aka being able to hop in the first car sent my way and being sent to my hotel with as little fuss as possible. I’ve been to each of these cities 10, 20 times over the past few years so I am comfortable doing this.
- In Brazil, South Africa, US? No way.
- That said, I would probably not recommend tourists to do this. If I were with my family? Perhaps.
- Outside of airports - no way. I will insist on the correct car.
Anyway, this is a lot of reflection for a Hanoi problem. Next time maybe I will just hop into a Mai Linh
