Vpost? Borderlinx? Comgateway?

audiovideo

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placed order on last Thurs ... amazon last update is shipped and arrival scan at Portland on 19 May.

over the weekend radio silence till now....
 

wacko

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placed order on last Thurs ... amazon last update is shipped and arrival scan at Portland on 19 May.

over the weekend radio silence till now....

nothing wrong. CGW will take 1 to 2 business days to match (they don't match on weekends) the package to your account, for which the notification to you will be on the following APAC day. which means if you still don't get an email notification today, check with them.
 

audiovideo

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nothing wrong. CGW will take 1 to 2 business days to match (they don't match on weekends) the package to your account, for which the notification to you will be on the following APAC day. which means if you still don't get an email notification today, check with them.

just got an email from cgw.
the actual weight of the 3 audio cables is 0.8kg but shipping weight is 1.5kg ~!@#$%^

i.e. additional US$3 ...:(

anyway this purchase is cgw virgin test ... so far so good

but will expect my 17 lbs speakers set shipping weight to end up 25 lbs at least .. ard US$25 additional .... wow that will be S$160 just for shipping
 
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audiovideo

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at last 1 week after clicking checkout on amazon, DHL is about to fly my audio cable to me :D
 

blade007

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anyone has any luck with requesting for repacking of shoes with CGW? Dont need the boxes, will it be possible to ask CGW to toss the boxes away, and pay for repacking instead?

Nope.

As a rule of thumb, original product boxes cannot be removed so as to safeguard their own interest against any possible dispute.

Actually I asked them to repack the Crocs shoes. they basically squeeze them in without the box and thus it became much smaller. saved like 6kg?

So am not sure about the rule of thumb u mentioned if it is really the case.
 

wacko

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just got an email from cgw.
the actual weight of the 3 audio cables is 0.8kg but shipping weight is 1.5kg ~!@#$%^

i.e. additional US$3 ...:(

anyway this purchase is cgw virgin test ... so far so good

but will expect my 17 lbs speakers set shipping weight to end up 25 lbs at least .. ard US$25 additional .... wow that will be S$160 just for shipping

It's the volumetric weight concept, you can basically forget about actual weight when it comes to CGW/BDL shipping.
 

audiovideo

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once it's in Singapore, you can call 62858888 to schedule a delivery timeslot.

thanks
so they will wait for me to contact them to arrange?
that is what i have been wondering

for vpost they just come, so each time end up they have to come again... cos usually nobody at home.
 

wacko

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thanks
so they will wait for me to contact them to arrange?
that is what i have been wondering

for vpost they just come, so each time end up they have to come again... cos usually nobody at home.

no, they will not wait for you to contact them, DHL will attempt to deliver at their own schedule if you don't intervene in time.
 

audiovideo

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just called dhl to arrange for them to deliver on Monday night
great service ... even before my stuff reach SG
it would be better if they allow us to select our preferred slot online :D

previously also tried to arrange with vpost but no entertain .....
once item left US... is like MIA till the speedpost guy bang at my door
 

audiovideo

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got my 3 cables from amazon after 10 days

amazon kan-na-sai pack the cables into a bigger box and fill the empty space with air bags :mad:


Can I ask them what is the size of the packing before I commit to purchase?
 

wacko

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got my 3 cables from amazon after 10 days

amazon kan-na-sai pack the cables into a bigger box and fill the empty space with air bags :mad:


Can I ask them what is the size of the packing before I commit to purchase?

You will get used to this, normal Amazon behaviour. And there's really little you can do, and they will not tell you the size of the packing box.
 

ivant

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Vpost sucks.

13th May - Paid Vpost for 2 packages.
24th May - 1 item delivered
25th May - Called them in the evening to enquire why 1 item was left out since both showed status as "with delivery courier" on speedpost website. Cust rep assured me they will expedite delivery on 26th morning.
26th May - Waited entire day but nobody came.
28th May - Speedpost website show item status as "unsuccessful delivery" on 28th May at 8.54am due to "wrong sort/rept". Nobody came, no delivery advice. Called them to enquire why non-delivery on 26th. Cust rep told me "unsuccessful delivery" will call me back once system updated. Nobody called back.
29th May - No update on item status on speedpost website. Called again. Cust rep told me "unsuccessful delivery" will call me back once system updated. Nobody called back.
30th May - No update on item status on speedpost website. Called again. Cust rep told me "unsuccessful delivery" will call me back once system updated. Still waiting.

Never using vpost again.
Comgateway any good?
 
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audiovideo

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I emailed the company Vanns that sells speakers on amazon trying to find out the est. volumetric weight

But they replied they dont ship to freight-forwarding company. How to work around?


======================================================

Thanks for your email. Unfortunately, we cannot ship to any kind of
freight-forwarding company per our policy. Feel free to call or email if you
have more questions.

Thanks,

Drew
 
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