I'm sure M1 isn't the one who made the phone, so definitely go find the manufacturer to help you. Your warranty card has a M1 chop I suppose, just so the manufacturer know who sold it to you.
This forum is moderated by volunteer moderators who will react only to members' feedback on posts. Moderators are not employees or representatives of HWZ Forums. Forum members and moderators are responsible for their own posts.
Please refer to our Community Guidelines and Standards and Terms and Conditions for more information.