What is rma buffer stock?

[sad_xiaoxin]

As mentioned in title.. Are they refurbished products or brand new? As I rejected the replacement given, no box just the item itself.

Should I accept or request for brand new replacement?

 

[royfrosty]

It is brand new. It also depends on the item you rma.

Might wanna tell us which item you wanna rma?

But to directly telling you, buffer rma stocks are usually new items.

 

[Kiwi8]

As mentioned in title.. Are they refurbished products or brand new? As I rejected the replacement given, no box just the item itself.

Should I accept or request for brand new replacement?

By itself, buffer stock can either be both brand new or refurbished. All depends on the warranty provider.

In any case, rma buffer stock simply means the upfront stock that the provider has at its premises to be able to replace customers' faulty item one to one.

No buffer stock will mean that the provider will need to request stock from the distributor/manufacturer, which will take sometime.

As an end-user, u just need to know that no buffer stock means u will not be able to get replacement one to one, or will have to settle for buffer stock of an alternative model (eg: if gfx card is faulty and no buffer stock, that means may have to temporarily exchange for other gfx model until new stock arrives).

 

[sad_xiaoxin]

GPU! Still hesitanting.. Distributor is tech dynamics..

It is brand new. It also depends on the item you rma.

Might wanna tell us which item you wanna rma?

But to directly telling you, buffer rma stocks are usually new items.

 

[yusoffb01]

accept it and dont give your box

 

[sad_xiaoxin]

Yes.. I understand.. They were replacing another model.. But told me it's an rma buffer stock.. No box/packaging is given.. Only anti static bag.. Thus I'm worried it's an refurbished items.

By itself, buffer stock can either be both brand new or refurbished. All depends on the warranty provider.

In any case, rma buffer stock simply means the upfront stock that the provider has at its premises to be able to replace customers' faulty item one to one.

No buffer stock will mean that the provider will need to request stock from the distributor/manufacturer, which will take sometime.

As an end-user, u just need to know that no buffer stock means u will not be able to get replacement one to one, or will have to settle for buffer stock of an alternative model (eg: if gfx card is faulty and no buffer stock, that means may have to temporarily exchange for other gfx model until new stock arrives).

 

[sad_xiaoxin]

Different model lol..

accept it and dont give your box

 

[Ark Law]

Yes.. I understand.. They were replacing another model.. But told me it's an rma buffer stock.. No box/packaging is given.. Only anti static bag.. Thus I'm worried it's an refurbished items.

Hardware is a heng & sway game. I'd take a heng refurb that will run problem free rather than brand new replacement but kena sway develop fault later down the road.

I received a BNIB G402 when rma G400 for faulty cable, yet the G402 sensor later spoil.

 

[sad_xiaoxin]

Really perplexing.. You got you point too.. My another worry is the resell value in the future as no box is given.

Hardware is a heng & sway game. I'd take a heng refurb that will run problem free rather than brand new replacement but kena sway develop fault later down the road.

I received a BNIB G402 when rma G400 for faulty cable, yet the G402 sensor later spoil.

 

[Ark Law]

Really perplexing.. You got you point too.. My another worry is the resell value in the future as no box is given.

Unless the buyer is an OCD/collector, physical invoice (and rma record if given) is typically more important. Same applies to other stuff (laptop, headphone, monitor etc.).

For me, screw the "warranty card not yet registered", "online warranty to xx/yy/zz date", no receipt = no warranty.

 

[sad_xiaoxin]

Unless the buyer is an OCD/collector, physical invoice (and rma record if given) is typically more important. Same applies to other stuff (laptop, headphone, monitor etc.).

For me, screw the "warranty card not yet registered", "online warranty to xx/yy/zz date", no receipt = no warranty.

Make sense to me.. Now gotten decide whether or not accept the buffer rma stock replacement of not..

 

[tmfwy]

As mentioned in title.. Are they refurbished products or brand new? As I rejected the replacement given, no box just the item itself.

Should I accept or request for brand new replacement?

RMA Buffer Stock depends on the manufacturer and how it is used
It can be brand new, it can be used

Brand new, Sealed, unopened
Used/Repaired, Opened, used for testing, loan or repaired and returned stock..etc

Your item would be covered by the original length of the warranty anyay, so it is irrelevant.

It may also be in bulk pack ( Card + ESD bag only ) as the RMA Dept usually does not need boxes.

 

[kandinsky]

It may also be in bulk pack ( Card + ESD bag only ) as the RMA Dept usually does not need boxes.

Yeah, this should also make sense cos then it gets shipped in as a 'spare part' for servicing purposes and won't get taxed the same as a new product for sale. Just guessing, not sure of the specifics.

 

[Koenig168]

I expect that RMA should be refurbished replacement, unless the item being returned is a new DOA item. I would consider a new replacement as a bonus.

 

[tmfwy]

Yeah, this should also make sense cos then it gets shipped in as a 'spare part' for servicing purposes and won't get taxed the same as a new product for sale. Just guessing, not sure of the specifics.

Yeah, what you said is correct

When a manufacturer ships back RMA stock, it is declared at nominal value, with a declaration that it is for RMA purposes only, NOT FOR SALE as it is a REPLACEMENT item. Such stock cannot be sold and can only be used for RMA purposes

For RMA Stock, no distinction is made with regards to new or repaired items. It is just for replacement purposes.
Sometimes, stock is pulled from retail stock so it is NEW.
Hence, new stock should be treated as a privilege, rather than an entitlement.

 

[eric3743]

Why don't ask if it is brand new or refurbished set.

But no box is can be likely to be refurbished set.
Even those who returned due to wrong model will need to return with box.
On the other hand, some set without box is to save cost on import & packaging.
Which usually this sets go to those who order big quantity for production in OEM assembly and for replacement in RMA cases.

The next thing is to look for is the production place & date and batch numbering, if any.

Refurbished set usually do include the tag as "Refurbished set" stated on the item.

For when purchasing a product, there is a term in which it may indicate as 1 to 1 replacement on the same or similar product model.

As again you need to ask for confirmation on final replacement product as same or similar model..

 

[sad_xiaoxin]

Alright then.. i guess i will just accept the replacement! Thanks!

 

[watzup_ken]

I believe buffered stock consist of either brand new or refurbished for all the distros. To be fair, even if you don't go through the distros for RMA, the item that you sent directly back to the manufacturer may also be refurbished. Nothing wrong with it as long as it works.

Also so far I have not returned the box or accessories of the hardware that I purchased when I RMA. Based on my experience RMAing GPU and mobo, the distro will only take in the GPU and mobo, without the box and such.

 

[lifeishard]

You should be more concerned with the alternative model that they are giving you instead. Considered upgrade or downgrade?

 

[undead102]

Rma a psu at tech dynamic before. Was hoping they would give me a brand new replacement but was given a refurbished psu instead. However it was a psu with a higher wattage from my refurbished ones as they don't seem to have the psu I have.

I guess brand new set is not always guarantee when rma. They can give you refurbished ones nothing you can do also can only accept and exchange.
Cannot really expect to get brand new set everytime when rmaing faulty parts also. They probably only entitle to exchange a working equivalent parts to you if give you brand new set is you lucky and out of good will.