I activated M1 Friend number which is free to call, and 021 IDD call via their web portal (Manage My Account page) before the current bill cycle starts, and today I get the bill, $240! I called customer service, she told me in their system there is no record shows that I have activated the 2 mentioned services!! The customer service asked me if I received any SMS to confirm? How do I know there is SMS confirmation? And if the web site provide such feature, they have to make sure it is working! What is wrong with M1's IT department, how come there web application always have serious bug which cost customer money, time and energy!
If you are unlucky M1 customer like me, you might still remember their iphone 6 preorder bug, that always displays "Unable to process your order, please contact customer service" at checkout page! In the iphone6 preorder page, their developer even put Capatcha in the page source as plain text format! It is a shame of M1's IT department, they write such low quality code.
If you are unlucky M1 customer like me, you might still remember their iphone 6 preorder bug, that always displays "Unable to process your order, please contact customer service" at checkout page! In the iphone6 preorder page, their developer even put Capatcha in the page source as plain text format! It is a shame of M1's IT department, they write such low quality code.
