Whatsapp app update failed..

[timothy]

I got this error message while updating new version of Whatsapp, when I tap Retry, installing will start then stop, same error message reappear.

Anyone encounter this before? How to resolve this without losing my chat history & its media?

Tried it on Wifi, 3G & LTE all failed

 

[Parallels]

I got this error message while updating new version of Whatsapp, when I tap Retry, installing will start then stop, same error message reappear.

Anyone encounter this before? How to resolve this without losing my chat history & its media?

Tried it on Wifi, 3G & LTE all failed

Plug your phone into the computer and use a software such as iFunBox its free, from there you'll be able to browse to your apps and go under folder documents of the app. Backup the folder n redump it back at the same location after you have reinstall the app.



Cheers.