When does iPhone warranty start?

[sp0inK]

I just bought an iPhone SE from challenger as a back up phone. Not planning to open the box or activate it until a further date. Does the 1 year warranty begin today or the date the phone is activated?

 

[Lattoo]

I just bought an iPhone SE from challenger as a back up phone. Not planning to open the box or activate it until a further date. Does the 1 year warranty begin today or the date the phone is activated?

Warranty starts only when phone is activated, not when purchased.

 

[PetPet]

Warranty starts on the date of purchase

https://www.apple.com/sg/support/products/faqs.html

 

[sp0inK]

Warranty starts on the date of purchase

https://www.apple.com/sg/support/products/faqs.html

from doing some searching on hwz, it seems that apple does not require any proof of purchase / invoice for iphone warranty claims as long as the serial number of the phone was a set issued to an official apple reseller. i'm not sure if units bought directly from apple are activated when the sale is made.

despite their tncs, apple has to go by activation date of the phone itself if my statement is true. it would seem unreasonable if apple were to deny warranty claims for a device within warranty period but customer is unable to produce/lost the invoice.

 

[goodspeeds]

U can check too if it’s activated or not so u sure it’s not started it Warrenty

I just bought an iPhone SE from challenger as a back up phone. Not planning to open the box or activate it until a further date. Does the 1 year warranty begin today or the date the phone is activated?

 

[PetPet]

despite their tncs, apple has to go by activation date of the phone itself if my statement is true. it would seem unreasonable if apple were to deny warranty claims for a device within warranty period but customer is unable to produce/lost the invoice.

Family member purchased an iPhone X in Nov via Apple Store Online.
It was a sealed set. We activated it 2 weeks ago.

AppleCare has already started, way before the 2 weeks.
If the customer is unable to produce/lost the invoice, Apple would most likely be following their system.

 

[renfred89]

If you have an applecare+ purchased together with the phone, then it will automatically be activated based on delivery date I suppose..

Family member purchased an iPhone X in Nov via Apple Store Online.
It was a sealed set. We activated it 2 weeks ago.

AppleCare has already started, way before the 2 weeks.
If the customer is unable to produce/lost the invoice, Apple would most likely be following their system.

Posted with iPhone X HardwareZone Forums app

 

[sp0inK]

Family member purchased an iPhone X in Nov via Apple Store Online.
It was a sealed set. We activated it 2 weeks ago.

AppleCare has already started, way before the 2 weeks.
If the customer is unable to produce/lost the invoice, Apple would most likely be following their system.

The phone I got from challenger is not yet activated and I did not purchase Apple care. The serial number also shows that the phone has yet to be activated on the apple website.

Safe to say I should just leave the phone unactivated and warranty will only begin once I turn on the phone for the 1st time?

 

[PetPet]

The phone I got from challenger is not yet activated and I did not purchase Apple care. The serial number also shows that the phone has yet to be activated on the apple website.

Safe to say I should just leave the phone unactivated and warranty will only begin once I turn on the phone for the 1st time?

You could activate it at a later date.
But the AC start date will probably revert to your purchase date after a couple of working days

 

[chenaz]

I was asked for proof of receipt during activation of my MAC purchased at challenger.

It asked for my receipt number and date of purchase .

I am just input-Ing my own experienced.

 

[zhongren]

From my understanding so Long you have the receipt . So if receipt says 20 March 2018 but the start date is earlier you can write in to them

 

[jtdcjtdc]

Here's my experiences.

When I bought iPhones last year from a reseller (got from Qoo10), it is unactivated. The serial is seen on imei24 but not on apple checkcoverage. When the phone was unboxed a week or so after, connected to internet, placed apple account, from that day on it is visible and the one year warranty started counting. The iPhone8 Plus we even activated a month after the purchase date, and the counting only started then.

Recently I got an iPad from Apple Store in Orchard. I don't plan to open it that day, maybe only this weekend. However, the serial is already seen on apple checkcoverage, and the one year counting started on the purchase date. Even if the thing is still sealed in box.

Few weeks ago I had someone buy me a sealed iPhone SE from overseas, from PowerMac (Apple authorized reseller, the closest thing to an apple store because there is no apple store there). Until now, when I input the serial either on apple checkcoverage or imei24, it not found. However, when I input the IMEI in imei24, it appears the device is not activated.



So what I can surmise here, Apple has no tracking on reseller or distributor inventory units, so they depend only when the device registers on their servers. However the ones under Apple inventory themselves where they have full visibility, the activation comes on the purchase date, irregardless of when you really register to apple via the internet.