Why are some photos auto deleted?

[gkhchay]

Folks,

I need some advice; I often save photos from Facebook & Whatsapp messages into my camera roll & they appear in All Photos.

But after a few days to a week, they are auto deleted! How can I prevent this? Are there any settings that I need to change? Photos taken by my own phone aren't affected though.

I'm using an iPhone 6+ on iOS 10.3.3.

Thanks in advance.

 

[aptget]

becos someone using your apple ID on another device ?

 

[gkhchay]

No, I have only one iPhone, no other iDevices & only I can access my iPhone & iCloud.

Moreover I've changed the password of the Apple ID, and my wife doesn't know it.

 

[icyflame]

No, I have only one iPhone, no other iDevices & only I can access my iPhone & iCloud.

Moreover I've changed the password of the Apple ID, and my wife doesn't know it.

Did u check your deleted folder? Pics will remain there for 30 days

 

[gkhchay]

Did u check your deleted folder? Pics will remain there for 30 days

Yeah I've checked that also, nothing.

 

[icyflame]

Yeah I've checked that also, nothing.

Then likely someone else using your account. You can find out via the link below

https://support.apple.com/en-sg/HT204074

 

[gkhchay]

Then likely someone else using your account. You can find out via the link below

https://support.apple.com/en-sg/HT204074

Thanks, I just checked, there's only my phone. No other device.

 

[nicepal]

I only know Message has setting for Auto Delete after certain days. Photos never heard of.

Unless is those photos set to upload under "My Photo Stream" or "iCloud Photo Library", this maybe delete off when using other device while deleted from other device... If you said you only have single iDevice and no such setting done. I would suggest contact their online help first or make a trip to their service centre.

 

[revogsx]

I think there is no app that can delete in ios photo album (All photos).

The only way to delete those photo are via:
1. manual delete from iphone
2. icloud login via browser
3. another ios device using icloud id

not sure about iOS 10 if above is still valid.

are you sure only you can use your iphone? your wife putting your thumb while you are asleep?