Here's a graphical layout at the test site. Til today, the wireless device have not lost connection. 2 walls denote beam area. Signal strength measured at the wireless device area is around -60db at worst and average -45 to -50db.
I guess this test already showed that device is not problematic but problem lies with the owners router and wireless congestion. Test environment wise, there are only 16 wireless detected.
This is not a comparable test, and not a good test to derive conclusion:
1) Different router (Dlink vs Asus)
2) Asus not enclosed in cupboard
3) Asus not blocked by wall (as shown in pic)
4) Which then means that the floor plan also very different from the actual site
5) Which may also means different wifi device
6) So everything not the same
The correct way to test is to bring the Asus to his home and put it in the very same place as the Dlink (replace it temporary for the test). Then and only then can conclude whether is router problem (if Asus perform well) or some other problem (if Asus also same problem).