DuStyBoi84
Junior Member
- Joined
- Feb 17, 2004
- Messages
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Today my 2 set of new CPU I brought from SLS 2 days ago had arrived at my office. I'm aware that whenever you build CPU from SLS, most of the time they will keep some of the new spare parts which you don't need. I'm alright with it but today I'm very piss off.
They install 2 of my CPU window 10 home edition for my office usage.
Are they aware that they are not allow to sell to company window 10 home edition to company?
I called up the sale person and he even dare to say home edition can be use in office, so I request him to write an email of black and white which your company say home edition is allow to be use in company and he keep quiet.
Then he keep pushing the problem back to me but I told him that what I want is window 10 pro because this is a company usage not a home. If not why I ask him to bill this to company.
I ask him to help me call his Microsoft reseller advise what to do as today is only the 2nd day (if they install it on Monday). Now is night time, they have not contact me back.
Partly is my fault for not checking the invoice because my wife was rushing me to our next appointment and I trust the sales person professionalism but I was WRONG.
Can someone advise me what I can do to negotiate with them to upgrade my window home to window pro edition? I don't mind topping up but not full amount of the upgrade cost which is US $99 (SGD 140+).
For now I not going to say which retail & sales person but if I have to pay that full amount which as good as buying a new copy of window 10 pro edition, I will not hesitate to advice all bro & sis to watch out for the retail shop.
PS: I even ask them to partition 1TB into 2 drive but the sales person never highlight to the technician. If a sales person don't not listen carefully to your customer needs, the retailer will lose a lots of customer in future.
They install 2 of my CPU window 10 home edition for my office usage.
Are they aware that they are not allow to sell to company window 10 home edition to company?
I called up the sale person and he even dare to say home edition can be use in office, so I request him to write an email of black and white which your company say home edition is allow to be use in company and he keep quiet.
Then he keep pushing the problem back to me but I told him that what I want is window 10 pro because this is a company usage not a home. If not why I ask him to bill this to company.
I ask him to help me call his Microsoft reseller advise what to do as today is only the 2nd day (if they install it on Monday). Now is night time, they have not contact me back.
Partly is my fault for not checking the invoice because my wife was rushing me to our next appointment and I trust the sales person professionalism but I was WRONG.
Can someone advise me what I can do to negotiate with them to upgrade my window home to window pro edition? I don't mind topping up but not full amount of the upgrade cost which is US $99 (SGD 140+).
For now I not going to say which retail & sales person but if I have to pay that full amount which as good as buying a new copy of window 10 pro edition, I will not hesitate to advice all bro & sis to watch out for the retail shop.
PS: I even ask them to partition 1TB into 2 drive but the sales person never highlight to the technician. If a sales person don't not listen carefully to your customer needs, the retailer will lose a lots of customer in future.
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