Window 10

[Petslave]

Dear all

Can I seek some resolution on this problem I faced recently.

out of sudden, I couldn't scroll down the pages on browser or even anything on my computer. it would automatically scroll up .

While typing , it would suddenly go back to the first letter instead of carrying on the sentences.

I tried reinstalling window 10 and the problem persist.

 

[eddy2099sg]

Are you by any chance using a wireless mouse or keyboard ?

If so, try unplugging the usb dongle for them and see if the problem stops ?

 

[Petslave]

Are you by any chance using a wireless mouse or keyboard ?

If so, try unplugging the usb dongle for them and see if the problem stops ?

Nope, it's a laptop thou... I try unplucking the mouse and use the touchpad to navigate but the problem still persist.

sometimes it's ok, sometimes it's not. everytime I scroll down it will within sec stroll all the way up.

so weird. even when typing halfway the word indicator would suddenly shift to the top.

anyone can help

 

[jas1701]

Try connect an external USB keyboard and mouse and see if the problem still remain. If no problem then as what a member indicated, is touchpad issue.

 

[eric3743]

Dear all

Can I seek some resolution on this problem I faced recently.

out of sudden, I couldn't scroll down the pages on browser or even anything on my computer. it would automatically scroll up .

While typing , it would suddenly go back to the first letter instead of carrying on the sentences.

I tried reinstalling window 10 and the problem persist.

Have you go to check and verify your touchpad settings &or features.

Although i don't use touchpad but i notice there are several versions of touchpad drivers for my 3 Toshiba laptops.
So i able to find a version/driver with more better features &or settings for all laptops.
Meanwhile for regular laptop i disable the touchpad to use external mouse for my own convenience.

There is also possibility of touchpad malfunction or something is stuck inside.

 

[Henry Ng]

Have you go to check and verify your touchpad settings &or features.

Although i don't use touchpad but i notice there are several versions of touchpad drivers for my 3 Toshiba laptops.
So i able to find a version/driver with more better features &or settings for all laptops.
Meanwhile for regular laptop i disable the touchpad to use external mouse for my own convenience.

There is also possibility of touchpad malfunction or something is stuck inside.

Correct, possibility of touchpad malfunction.

 

[toastbox88]

hey!

you can try to reinstall your touch pad drivers if that might help.

another way is the create another user account to test. repairing touchpad could be quite costly. a quick way to resolve if it is really a touchpad problem is to try using a wireless Mouse

 

[5star_pundit]

Dear all

Can I seek some resolution on this problem I faced recently.

out of sudden, I couldn't scroll down the pages on browser or even anything on my computer. it would automatically scroll up .

While typing , it would suddenly go back to the first letter instead of carrying on the sentences.

I tried reinstalling window 10 and the problem persist.

confirm + chop touchpad spoilt liao