Sorry yes if right bud. Seller ask me to send back to their holding area and their will send courier to get from the holding area.
But I went to post office they said got Lithum battery they won’t accept
Tell the seller your difficulties. Attach this to the seller and explain that wireless earbuds are considered as class 9 dangerous goods in our country's postal services.
https://www.singpost.com/sites/default/files/SingPost General Prohibitions Dangerous Goods_3.pdf
You probably have to furnish all proofs, whether by videos or pictures that its a quality issue, and its not caused by misuse.
I think that's the best I can advise here. It depends on the seller whether he/she can provide a amicable solution. Not too sure abt taobao's dispute handling and policies also.
