Worst ISP

ohmygod1986

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I thought ts asking wanna say, but looks like complain thread, but it is really bad nowadays
 

Henry Ng

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Pricing,discounts n freebies r always the factors for consumers to choose their RSP nowadays. After they signed up, its always not up to their expectation and complaints start to pour in. With M1 $39/mth 1Gbps coming in, will they be the next MR?

Noboby can predict.
 

stanoi

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MyRepublic Fibre 1 Gb/s sucks because they have LINKS to Authority

CAT 5 e is all that is sufficient . And MR support is as good as useless .
They cant support themselves for that matter in the face of such evidence.

CAT6 wont make a difference when MY Republic is playing with the fact that once subscribed .. you are stuck .. following which they play the 60 % rule ... meaning bandwidth sub 60 % of the subscribers .. assuming all wont be on all the time ..or all wont be effectively downloading at a given moment .
Problem : when more than the 60 % are on line which is predictably every evening .. then the users get short changed .. worse than any other ISP now perhaps only 2nd to Starhub.. whom they lease their infrastucture.

My republic does not own or manage their own or control any much beyond a media make believe marketing campaign
Their support sucks .Hoodwinking is the mode of operation.


No one will need MR support which will come to "Zero" and a lot of wasted breath. All they provided was 2 months subscription off and a whole lot of gimmicks .

When Complined to IDA ,with all evidence of a daily slowdown IDA folks who handle these stuff are less than knowledgeable .. and that is the problem.
IDA does not even have a "expected standard" of local speed test .

The ideal test would be to compute by downloading a fixed size large file say 1 GB from a Local University . There are files maintained at NUS to do just that . All connection being local - it should tell the ISP's speed .. wired CAT5 e of course -

WELL , have to say MR is pissed and is trying to cause havoc for me . I am logging some of the stuff they do and will put up with them for the duration it is free .

However the best IDA has suggested since then is that they would help terminate the Contract with no penalty . That's all they can do .
Well I sure might take that offer . But want to ensure the move is effectively done after I have done my research with MR and learn everything there is to know about their tactics.

Is hardwarezone in any way particularly supportive of My republic ?
If so then that too has to be verified.
Just a hunch given there seem to be some level of support un-deserving support for My republic from Hardwarezone.

My republic is a lot of smoke and tricks ,, and little substance ,
Would advise anyone considering to stay away from MY republic .
 

stanoi

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IDA will step in only if there is a outrage of internet connectivity pbm. Otherwise, stick to it till contract is over.

No nody needs to stick to nonsense .. that will be sure way to encourage Nonsense as IDA now does for most part
It takes some effort to prove to IDA, insist and they will help get out of contract if you have logic in your argument and proof . That takes some effort .

NO BODY should put up with NONSENSE and a artificial make believe.

MYREPUBLIC really sucks and it will not be my ISP very soon and have been with them hardly 7 months ..but given what I have proven IDA has agreed to work out an exit with no penalty.
I will not trust a ISP that does not have control over its Hardware and a good part of its infrastucture. Worse still when they appear clue less .

If they admitted they know the problem and know what to do , I would have been patient .
Here they dont have a clue .... and fully at the mercy of who ever they have or have employed as " NON Technical" "Engineers" .
 
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stanoi

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My republic sucks big time most evenings when more folks are on line Note : all results deemed as proof Tested Fully wired 1 Gb/s - Wired CAT5 e right at the Fibre Modem for confirmation.

Because My republic has bitten off more than what it can chew and now they have a BAND width and allocation problem

They really suck and has much to do with the combined fact that they depend on just a screwy partner Nucleus Connect and ATM by Starhub ..( because that's where they lease them from )
( Because My republic leases hardware and support from Starhub and dont own anything nor does it know or want to know anything else other than how to swindle / short change the non suspecting public)

Predictably every evening when every one in the Northern region subscribed to My republic will have bad internet speeds ( even on a 1 GBps Wired Fibre Network )

Proof and full details of all that was captured has been posted at
http://bit.do/not-so-good-isp-sg


All these relted to My republic and the lags nearly only as good as the lowest ADSL plan perhaps .
And trust me no body should have to live with that . Not in Singapore .
Cracking Video/ latency and Bad ping related
https://www.youtube.com/watch?v=IzMKobF_88Y

Where Obama takes an interest about the Circle thing and buffering
https://www.youtube.com/watch?v=emy7jxdjkQw


https://www.youtube.com/watch?v=IYq3XNKKZAg
30 sec of Lags .. Hillary , Jon stewart , rings fof lag


https://www.youtube.com/watch?v=qCCsNQVBeks

It is truly the problem of My republic .
They Provide no more than 60 % of the bandwidth and when more than gets on there there is a server / distribution congestion at Exchange

My Republic don't handle HTML5 too well

I have subscribed to their 1 Gb/s and have had tough time to work against their flat out denial . Everything they do is for a show .
These folks at My republic / Fake an image via social Media and " fake impressions. They think they can pocket a few and ignore the rest . http://bit.do/not-so-good-isp-sg

IDA is not doing enough , IDA appears like clueless and talk like laymen.
In generic statement .

Share it with any one having a ISP related issue .. .. If You have a severe connectivity and bandwidth / even for that mater local sites .Most likely it could only be Myrepublic and / or Starhub ...
Starhub is screwed up and My republic leaser ATM form starhub managed Nucleus Connect
In the Next few days I am going to show all evidence why My Republic is so screwy , cant handle it and has buddies in regulatory bodies to piss off customers who provide evidence .

No body should be subscribing to MyRepublic , even if it is free
Any one who has bandwidth problem address it with IDA . IDA cant bite if you have logic and proof. Gather the proof .

Show to Myrepublic Media bliz and social advertisment will only get you started .. wont keep you in the clouds without substance and credibility.
Sometimes I wish IDA had folks who were a bit more intelligent on such matters .. and then had the BALLs and the bite .
 
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jtjt00

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As abstrax mentioned that low price will always appear to potential customers, more will jump ship into M1. If M1 oversea bandwidth remains per se, we will see an M1 complain thread soon.
 

stanoi

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Problem is IDA

Noboby can predict.

A Regulatory Authority that does not have a good guideline that is current is the primary reason.

IDA is not stipulating a good expected standard and instead what they do is take generic guideline that is from the ADSL days ( copied from Hong Kong perhaps ) I see similarities .. Who copied who lets guess

WHEN MRP started off they desperately needed customers and had to win folks by pricing alone .. but eventually Allocation of bandwidth and subscriber use gap is so wide now they have problems . but they do nothing and IDA has no clue . Don't get the idea that folks in IDA are knowledgeable folks .Many are just Scholars and seat warmers .
I dare say it because I have seen what they are made of . You only now some one , a organization they way they deal with the "unwrttten ".

So our ISP if they are screwy and have become screwy is because a Regulatory Authority has made it possible .

My experience is substantial with dealing with the IDA folks on such matters.
Trust me when asked IDA for the guidelines that govern ISP ' with reference to how data seeds are measured and tabulated - this is best they could share with me ( ha ha ) they are long outdated and seems to have ben from the ADSL days which is now like a dinosaur ( prehistoric to Singapore)

http://www.ida.gov.sg/~/media/Files/PCDG/Licensees/Information Papers/PR_ISP.pdf

There are 2 main points at pages Page 7 of 16 and Page 16 of 16 to be particularly noted.- Where all ISP's are to prominently show their peak and off peak

All else is non relevant .

Well if they don't enforce it then IDA is merely a toothless tiger.

I think the failure of the ISP stems from a weak IDA
 
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MoreGoodEars

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anyone that charge me $6.10 and more for TRUE broadband (at least 100mpbs) is trying to chop carrot :vijayadmin:
 

guyz92

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ISP advertised it with 'up to' as the key word.

All ISP predicted that consumer grade broadband consumer dont really consume more than 100GB a month. Any more is considered abused. Since infrastructure allow high speed, they do overselling by allow bursting mode of bandwidth, that's why you can reach 900+Mbit/s on 1Gbit plan.
In reality, you won't even consume 1Gbit/s
24/7 under normal use case.
That why ISP can decrease the price of their plan because the actual data bandwidth used is still consider low.
 

abstrax

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As abstrax mentioned that low price will always appear to potential customers, more will jump ship into M1. If M1 oversea bandwidth remains per se, we will see an M1 complain thread soon.

Yup...I agree on tat....Hope M1 will buck up....dun become another MR...
 

Henry Ng

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A Regulatory Authority that does not have a good guideline that is current is the primary reason.

IDA is not stipulating a good expected standard and instead what they do is take generic guideline that is from the ADSL days ( copied from Hong Kong perhaps ) I see similarities .. Who copied who lets guess

WHEN MRP started off they desperately needed customers and had to win folks by pricing alone .. but eventually Allocation of bandwidth and subscriber use gap is so wide now they have problems . but they do nothing and IDA has no clue . Don't get the idea that folks in IDA are knowledgeable folks .Many are just Scholars and seat warmers .
I dare say it because I have seen what they are made of . You only now some one , a organization they way they deal with the "unwrttten ".

So our ISP if they are screwy and have become screwy is because a Regulatory Authority has made it possible .

My experience is substantial with dealing with the IDA folks on such matters.
Trust me when asked IDA for the guidelines that govern ISP ' with reference to how data seeds are measured and tabulated - this is best they could share with me ( ha ha ) they are long outdated and seems to have ben from the ADSL days which is now like a dinosaur ( prehistoric to Singapore)

http://www.ida.gov.sg/~/media/Files/PCDG/Licensees/Information Papers/PR_ISP.pdf

There are 2 main points at pages Page 7 of 16 and Page 16 of 16 to be particularly noted.- Where all ISP's are to prominently show their peak and off peak

All else is non relevant .

Well if they don't enforce it then IDA is merely a toothless tiger.

I think the failure of the ISP stems from a weak IDA

I was getting 920M+ but video streaming lagging. Complaint a few times and isp support is of no help. Support is quite outdated knowledge. Now I am 800M+. After reading what people wrote here i decide to forget about it as i understand as a user nothing i can do. Never complaint to IDA. I reduced my surfing and the use of internet during my free time. I just go out to relax. Looking at computer is boring when video keep lagging.
 

Henry Ng

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ISP advertised it with 'up to' as the key word.

All ISP predicted that consumer grade broadband consumer dont really consume more than 100GB a month. Any more is considered abused. Since infrastructure allow high speed, they do overselling by allow bursting mode of bandwidth, that's why you can reach 900+Mbit/s on 1Gbit plan.
In reality, you won't even consume 1Gbit/s
24/7 under normal use case.
That why ISP can decrease the price of their plan because the actual data bandwidth used is still consider low.

If it is so, why SH and ST still never drop price to $39 since M1 has already drop price?

Is it possible for 1Gbps at $29/mth?
 
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stanoi

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They will

How to stir? We are just a user.

Hard as a USEr but steadily capture proof , Then contact IDA , then they will as in my case .

1st step when you have sufficiently provided and spoken to IDA , slightly higher level .Then you get a few months Subscription waived
Then next step .. You still pursue and then You can get off without penalty arranged courtesy of IDA

.. Those information are published .

When you get 1 or 2 levels upwards they will listen provided you provide proof ...
Some of the folks you need to speak to are in this list

http://app.sgdi.gov.sg/listing.asp?agency_subtype=dept&agency_id=0000022117

See the point you must understand is .. these scholars want a cushy life .
They wont like the screw uup of a ISP bother them .. and so they will take action by dumping it to a low end Manager / asst Manager . And that is the clue .. Persistence

If you have substance , there is no body you need to be scared of
Speak clearly / Professionlly
Ask and clearly mention that it is local traffic and speed that you want a standard at .
 

stanoi

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Peak ad off peak

If it is so, why SH and ST still never drop price to $39 since M1 has already drop price?

Is it possible for 1Gbps at $29/mth?

. Because weven with the little regulation form ISP .. Peak and off peak ..


All you need to do is provide peak time slow speed data , not busrt speed .
speed .

Why you get a Video / lag or evn a slow down load that does not compute effectively that a 1 Gbps should offer . Try to down load from NUS repository and compute the speed ir the rate at which it comes down .. watch it ( capture screen with Camtasia if you have... because ISP's Like MR cant even sustain a 500 Mb/s local speed (between 7 and 9 Pm ) .
It is a every day every evening nightmare.

But don't ever give the ISP and they folks to blame you. .. clean up your act . Flush DNS , get rid of spyware ... using adw cleaner and spybot as I do .
Manually handle several clean ups before embarking to slug it out

I user every one not to put up with nonsense . Raise the expectations and it will happen .
 

stanoi

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Do ping logs ebery second

I was getting 920M+ but video streaming lagging. Complaint a few times and isp support is of no help. Support is quite outdated knowledge. Now I am 800M+. After reading what people wrote here i decide to forget about it as i understand as a user nothing i can do. Never complaint to IDA. I reduced my surfing and the use of internet during my free time. I just go out to relax. Looking at computer is boring when video keep lagging.

Capture the log and then you know OOKLA 's busrt speed sampling is not indicative of throughput . Do it at night / peak time .. compare it against a day time say like a Saturday / sunday..or Your off day whichever that might be and compare . Convince yourself 1st before you try to convince IDA . Who knows very well. .. might and will try to shake you off.. Don't let go.
 

MoreGoodEars

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What made you think so? $6.10 is only for low income with FA. Please share why you think so.



OH SO IT'S U NOR ALL THIS WHILE! :s22:
heng u itchy backside now nobody will associate me with u anymore :D

btw, hey pls help take a look in your mirror..is your eyes GREEN or your skin ORANGE from too much CARROTS?? :s13::s13:
 
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