Xiaomi 15 Series

[rrr2015]

That's the weirdest thing, in the box only the phone and the paper invoice listing the phone only..wa is it a glitch?

faster go chat with customer service

 

[speedknight]

Thru the Xiaomi app direct wor..alamak than all the service channels are not working and call hotline it goes to Xiaomi Malaysia

That's the weirdest thing, in the box only the phone and the paper invoice listing the phone only..wa is it a glitch?

Faster contact them.... Or you can try going the Funan flagship store (Only that store is actually run by xiaomi) and see if they can help you with the packing list and your actual order

 

[dizziup16]

Faster contact them.... Or you can try going the Funan flagship store (Only that store is actually run by xiaomi) and see if they can help you with the packing list and your actual order

Oh funan store can help? I tried calling didn't get through. Will go try..

 

[dizziup16]

did you see the photography kit and pad listed in your order?

Wa no lei the invoice list don't have, didn't list. Jialat. Even the funan store says dunno how and is checking. Hope they can resolve this. 1st time ordering Xiaomi kenna this thing..

 

[dreamcast18]

That's the weirdest thing, in the box only the phone and the paper invoice listing the phone only..wa is it a glitch?

did you see the photography kit and pad listed in your order?

Ditto. What was on the original order?

 

[JuXn5566]

Wa no lei the invoice list don't have, didn't list. Jialat. Even the funan store says dunno how and is checking. Hope they can resolve this. 1st time ordering Xiaomi kenna this thing..

The website got glitches on one of the days, see this..

Placed order on mi.com. Very screw up. First order doesn't show freebie so I cancelled the order. Second order had the freebies listed.

Called Xiaomi support before I cancelled the 1st order, and they were very wishy-washy. Told me to wait until I received the phone, and if there's no freebie, call them again to escalate for them to allow me to buy the freebie for $1. What the heck is this??

 

[dizziup16]

Ditto. What was on the original order?

It just lists the phone only

 

[rrr2015]

It just lists the phone only

have u reach out to customer service via app? see if they can issue u online redemption of those gifts

 

[dizziup16]

have u reach out to customer service via app? see if they can issue u online redemption of those gifts

Only could create a service request via the app for replacement or return. Even that needs them to pick up the case and than can reply. No other way to contact the online team or agent.

Called Funan store and also they only could say need to check and get back to me.

 

[nomadichuman]

It just lists the phone only

Same here, bought on xiaomi.sg first day without gifts, on Wed xiaomi sg called me, managed to ask them to issue a coupon to buy the kit and pad, actually I received the kit and pad and a bag on Thur already.

 

[Exaita]

Don't scare me leh I still haven go back check on my item

 

[dreamcast18]

It just lists the phone only

Means packing list is missing the free items. Call and get them to send!

 

[ShinnAsuka]

Same here, bought on xiaomi.sg first day without gifts, on Wed xiaomi sg called me, managed to ask them to issue a coupon to buy the kit and pad, actually I received the kit and pad and a bag on Thur already.

U manage to get extra kit and pad?

 

[Exaita]

 

[speedknight]

Anyone else besides the both of us have thier shipment stuck at the sembawang node???

 

[Chisel]

Anyone else besides the both of us have thier shipment stuck at the sembawang node???

Gotten mine in the day evening like 5+. Sembawang. But mine is Xiaomi 15. Not Ultra

 

[speedknight]

Thanks. I don't think it should make a diffrence since the items are already at the last mile distribution center. I went out at 5 plus. Did your shipping status update?

 

[ShinnAsuka]

Anyone else besides the both of us have thier shipment stuck at the sembawang node???

Me, but i bought on the second or third day cause waiting for the chrome.

 

[Exaita]

Maybe they really gonna 2359 deliver

 

[speedknight]

Maybe when I reach home it there waitng for me hahahahaha