xiaomi service center really cmi... the way they handle phone... anyway long story short. when i collect my phone... there r some slight scratch/dent on the phone near to the sim tray... i ask the staff if its just dirt and can clean.. he bring the phone in with a cloth.. come out and tell me just now when i hand the phone to him like alr got... i told him i waited for my case b4 i use and its like only less tt 2 weeks of usage... he give me ultimate service... he said: oh now no stock, you come again when there is stock lor. so i ask if they will issue any receipt or document he said no need. so i ask if i come he nt around how? he replied it should be ok one la they will know. seriously i dun want to make a big fuss but he is indirectly tell me to f off.. finally before i left i ask for their center no. he told me can find online. so i find it on the spot and ask him if i shld call everyday to check for stock.. he told me no need la.. shld be at least 2-4 weeks.... i gave up and left. seriously... i rather have no service that f up one.. the way they manage phone i am 90% sure i am not the first with this problem... no mat to put the phone... flashing phone put in the drawer.. . sign...