Zero1 Mobile discussion thread

[manofsorrows]

Exactly.......thankfully the amount not huge... but this was because i port out thats why theres a prorated refund which will probably take forever to refund. Take it as lost... “donation”

Wah? This is total bullsheet

Sent from Xiaomi MI MAX 2 using GAGT

 

[shawnng]

Dash account could not be deducted. You will need to update new CC for payment.

The billing team is kinda slow, they just process the Jan bills.

 

[Nemesis Alien]

And deal with this **** !!! gg to me liao

Email case lor

Sent from :super: :alien: tech disguised as GAGT disguised as HardwareZone Forums app

 

[Sambuca78]

It pays to read and understand your bill. You must know what's your billing period. Example if your billing cycle ends on every 20th of each month, to be safe I would rather email to terminate by 13th of that month.

They won't prorate your bill even if they terminated your subscription on the 21st. You still need to pay $9.90 for a single day in that following month.

If my Monthly subscription end on 28 Feb 2019, i should write in to terminate the line today?

 

[shawnng]

They will need 1month notice.

If you wrote in today your number will terminate next month 20march.

March bills will be prorated.

If my Monthly subscription end on 28 Feb 2019, i should write in to terminate the line today?

 

[SOS9112001]

If my Monthly subscription end on 28 Feb 2019, i should write in to terminate the line today?

FYI.........

We wish to understand the reason for your termination so as to serve you better.

We received your email request on 11 Jan 2019 with line xxxxxxxx termination request. Please be advised that with the 1 month's notice for termination, your termination will be on 10 Feb 2019.

Meanwhile, we hope that you reconsider your decision and do inform us again should you wish to "withdraw the termination request".

 

[SOS9112001]

They will need 1month notice.

If you wrote in today your number will terminate next month 20march.

March bills will be prorated.

My very last month bill wasn't pro rated.

 

[networked]

My very last month bill wasn't pro rated.

Mine has been pro rated after i ported out

 

[wackykid]

My very last month bill wasn't pro rated.

how long were u with them...?


regards,
wacky

 

[SOS9112001]

how long were u with them...?


regards,
wacky

4 months....

 

[Steins Gate]

Zero1 has a lot of fresh numbers that run in consecutive sequence at times...

 

[shawnng]

Please write to them!
They have to return. It take ages tho.

My very last month bill wasn't pro rated.

 

[gapboy]

Please write to them!
They have to return. It take ages tho.

4-5 emails to them till now no refund and over charge me extra month in Jan... even I asked them to terminate billing in Dec.. very efficient Not!

 

[wackykid]

4 months....

hmmm... then i dunno why they never pro-rate your last month...


regards,
wacky

 

[Steins Gate]

Wanted to sign a new number but looking at the comments here...

 

[pshing]

On 19 dollars plan. Wanna to upgrade 12gb but need to take leave to go down change sim card. Sianz.

Thinking of going to m1 already..

 

[titiju]

Indeed. Very good point. Going to be 6 months and going to port out.

Now the best deal is M1. You can get 35gb data for less than $14 if you have access to their CIS plan. Sign up mysim70, you will get 35% discount. So monthly cost will be $45.50. Get an iPhone XR and sell it. I earn $765 for selling that. So effectively my monthly cost is $13.625 for 35gb data. More worth than zero1 $9.90 plan which will become $13.90 after 6 months.

Sent from 大帅哥 using GAGT

 

[Steins Gate]

Was thinking of signing up for 1GB plan

Just wanted to ask, if exceed 1GB, will the streaming for Spotify be severely affected?

 

[magix]

Was thinking of signing up for 1GB plan

Just wanted to ask, if exceed 1GB, will the streaming for Spotify be severely affected?

Can still play but sometimes pause awhile not sure why.

 

[shawnng]

Can still play but sometimes pause awhile not sure why.

Down side
After 6 Months it's 13.90
Porting out and termination cause alot of problems.

You might want to consider others Telco like m1

Posted from PCWX using POCOPHONE F1