Zero1 Mobile discussion thread

Kitaro9202

Kitaro9202

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Seem like mine show volte also i just came back from Jakarta

On sat or Monday also show volte
 
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lordfa9

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Signed up on the 20th and got a porting fail message on the 23rd

Service numbers not match with cust ID

Told them that i am the owner of the numbers and provided them with the proof.

Till today no reply from them. :rolleyes:
 
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commandowolf

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Hi, i have been on the Z-One 4G Plus plan for about 6 months now, after the 3 months 5G trial was over, i set my phone to 4G connection only. Yesterday just so happen to take out my sim and put back in phone, realised it can connect to 5G, even today still 5G.

Anyone else 5G trial still continues even after 3 months?

I will switch back to 4G since 5G consumes more battery
 
Last edited:
xsoldix

xsoldix

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commandowolf said:
Hi, i have been on the Z-One 4G Plus plan for about 6 months now, after the 3 months 5G trial was over, i set my phone to 4G connection only. Yesterday just so happen to take out my sim and put back in phone, realised it can connect to 5G, even today still 5G.

Anyone else 5G trial still continues even after 3 months?

I will switch back to 4G since 5G consumes more battery
Click to expand...
Yeah, mine has always been 5G all along.
4G given 5G . not complaining...
 
Jurong640

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commandowolf said:
Hi, i have been on the Z-One 4G Plus plan for about 6 months now, after the 3 months 5G trial was over, i set my phone to 4G connection only. Yesterday just so happen to take out my sim and put back in phone, realised it can connect to 5G, even today still 5G.

Anyone else 5G trial still continues even after 3 months?

I will switch back to 4G since 5G consumes more battery
Click to expand...
Yes even for zym too. Most of us got 5G beyond 3 months.

But anyway, if you got 5G, just enjoy the speed, why restrict yourself to 4G. It slightly consumes more battery, not really noticeable too.
 
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duhduhduh

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Anyone know if Zero1's start plan $7.06/month plan is applicable to port in from Circles (with change of ownership)?

And that it is again, no 12 months contract kind of thing, and free to portout?
 
twosix

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uncle_josh said:
sign up , need to pay admin
transfer also need to pay
Click to expand...
i did not see any mention of fees to transfer. where did u see it?


https://support.zero1.sg/kb/a161/can-i-transfer-my-zero1-account-ownership.aspx

Quote for everyone's sake:

- Can I transfer my Zero1 account ownership?​

Others
In order to facilitate the transfer of ownership, please ensure the following conditions are met:

1. Both you (Transferrer) and the person (Transferee) whom you are transferring the ownership need to be present during the ownership transfer. Please bring along your respective physical IDs (NRIC / Work Permits).

If you are a Singaporean or PR, please bring your NRIC.
If you are a foreigner, please bring either your Employment Pass, Work Permit, Social or Dependent Pass.
Permit validity must be more than 6 months

2. Admin charge of $21.60 (Inclusive of GST) is required.
3. Upfront payment of subscription charges applicable.

Note: Pt 2 and 3 will be billed to Transferee's account.

Our office is located at:
8 Burn Road, #01-03 Trivex, Singapore 369977.
Nearest MRT: Tai Seng exit A
Operation hours:
930am to 530pm (Monday to Friday only)
Closed on Public Holidays

Article ID: 161, Created: 24/09/2019 at 15:04, Modified: 25/10/2023 at 16:41
 
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eddy0505

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If your port in from nric A, then zero1 wanna park under Nric B, zero will give you a form to sign and submit no charges. If after you port in only change ownership, there's a fee incurred as shared by a bro above.
 
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duhduhduh

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duhduhduh said:
Interesting link

https://support.zero1.sg/kb/a291/ca...-it-is-registered-under-someone-elses-id.aspx

So is there any fee if I change during port in? CMLINK does not charge additional fees, no?
Click to expand...

uncle_josh said:
zero1 is like pay and pay, haha
Click to expand...
Refer below, actually no charges.
twosix said:
which part is pay and pay?
Click to expand...
Refer below, actually no charges.

uncle_josh said:
sign up , need to pay admin
transfer also need to pay
Click to expand...
Refer below, actually no charges.

twosix said:
i did not see any mention of fees to transfer. where did u see it?


https://support.zero1.sg/kb/a161/can-i-transfer-my-zero1-account-ownership.aspx

Quote for everyone's sake:

- Can I transfer my Zero1 account ownership?​

Others
In order to facilitate the transfer of ownership, please ensure the following conditions are met:

1. Both you (Transferrer) and the person (Transferee) whom you are transferring the ownership need to be present during the ownership transfer. Please bring along your respective physical IDs (NRIC / Work Permits).

If you are a Singaporean or PR, please bring your NRIC.
If you are a foreigner, please bring either your Employment Pass, Work Permit, Social or Dependent Pass.
Permit validity must be more than 6 months

2. Admin charge of $21.60 (Inclusive of GST) is required.
3. Upfront payment of subscription charges applicable.

Note: Pt 2 and 3 will be billed to Transferee's account.

Our office is located at:
8 Burn Road, #01-03 Trivex, Singapore 369977.
Nearest MRT: Tai Seng exit A
Operation hours:
930am to 530pm (Monday to Friday only)
Closed on Public Holidays

Article ID: 161, Created: 24/09/2019 at 15:04, Modified: 25/10/2023 at 16:41
Click to expand...

I saw all 'answers' to my questions in the FAQ actually. But I wanted to ask if someone actually went through the process and can shed more light on it. Seems like no one actually went through it, but I have emailed Zero1 to ask, on the basis of this link - https://support.zero1.sg/kb/a291/ca...-it-is-registered-under-someone-elses-id.aspx


Conclusion:
1. Zero1 supports port in and change of ownership (at the same time, ie. like Circles allow you to port in and change of ownership)
2. Are there any special fees? Answer is NO, there are no additional fees charged if you do the change of ownership during the transfer. HOWEVER, Zero1 CS reminded me on the T&C of the port in. If the port-in somehow fails due to your existing telco operator, then Zero1 can immediately charge you admin fee of 21.80 AND 5.45 for cost of sim card.
3. If you are to register for Zero1 and subsequently change account ownership, then the admin charge of 21.60 will apply.

Hope my above conclusion can shed more light and help other bros.

So actually @eddy0505 bro's reply is the most accurate


eddy0505 said:
If your port in from nric A, then zero1 wanna park under Nric B, zero will give you a form to sign and submit no charges. If after you port in only change ownership, there's a fee incurred as shared by a bro above.
Click to expand...
Refer to above clarification
 
eddy0505

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duhduhduh said:
Refer below, actually no charges.

Refer below, actually no charges.


Refer below, actually no charges.



I saw all 'answers' to my questions in the FAQ actually. But I wanted to ask if someone actually went through the process and can shed more light on it. Seems like no one actually went through it, but I have emailed Zero1 to ask, on the basis of this link - https://support.zero1.sg/kb/a291/ca...-it-is-registered-under-someone-elses-id.aspx


Conclusion:
1. Zero1 supports port in and change of ownership (at the same time, ie. like Circles allow you to port in and change of ownership)
2. Are there any special fees? Answer is NO, there are no additional fees charged if you do the change of ownership during the transfer. HOWEVER, Zero1 CS reminded me on the T&C of the port in. If the port-in somehow fails due to your existing telco operator, then Zero1 can immediately charge you admin fee of 21.80 AND 5.45 for cost of sim card.
3. If you are to register for Zero1 and subsequently change account ownership, then the admin charge of 21.60 will apply.

Hope my above conclusion can shed more light and help other bros.

So actually @eddy0505 bro's reply is the most accurate



Refer to above clarification
Click to expand...
ya my answers are based on personal experience and FAQ lol.
 
uncle_josh

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duhduhduh said:
Refer below, actually no charges.

Refer below, actually no charges.


Refer below, actually no charges.



I saw all 'answers' to my questions in the FAQ actually. But I wanted to ask if someone actually went through the process and can shed more light on it. Seems like no one actually went through it, but I have emailed Zero1 to ask, on the basis of this link - https://support.zero1.sg/kb/a291/ca...-it-is-registered-under-someone-elses-id.aspx


Conclusion:
1. Zero1 supports port in and change of ownership (at the same time, ie. like Circles allow you to port in and change of ownership)
2. Are there any special fees? Answer is NO, there are no additional fees charged if you do the change of ownership during the transfer. HOWEVER, Zero1 CS reminded me on the T&C of the port in. If the port-in somehow fails due to your existing telco operator, then Zero1 can immediately charge you admin fee of 21.80 AND 5.45 for cost of sim card.
3. If you are to register for Zero1 and subsequently change account ownership, then the admin charge of 21.60 will apply.

Hope my above conclusion can shed more light and help other bros.

So actually @eddy0505 bro's reply is the most accurate



Refer to above clarification
Click to expand...
When I port in, there already a $10 admin charge. Don't talk about transfer yet. You believe CS no charge, then no charge lor.
But remember don't come her cry father cry mother, CS told you no charge.
LOL
 
twosix

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uncle_josh said:
When I port in, there already a $10 admin charge. Don't talk about transfer yet. You believe CS no charge, then no charge lor.
But remember don't come her cry father cry mother, CS told you no charge.
LOL
Click to expand...
no... i ported in from simba last year. no charges at all. port in and out should be free. i've ported out before too.
 
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