Finally managed to place my order after trying for the umpteenth time with each time getting either prompt for username or password dialog or some internal error message.
Their system seems quite buggy. Hope this is not the harbinger of how their service level will be like.
They do reply to emails quite promptly but unfortunately the response doesn't help with what I was asking. If they are not going to have phone operator for customer service, they better brush up on their product and system or I foresee there will be many unhappy customers.
Their system seems quite buggy. Hope this is not the harbinger of how their service level will be like.
They do reply to emails quite promptly but unfortunately the response doesn't help with what I was asking. If they are not going to have phone operator for customer service, they better brush up on their product and system or I foresee there will be many unhappy customers.