Zero1 Mobile discussion thread

rav3nrav3s

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Zero1 Signup (Port-in): An Internal Error Has Occurred.

been trying to sign up (port in) for the whole day... :s27::s27::s27:

imgur.com/a/5OmZo

An Internal Error Has Occurred.
An Internal Error Has Occurred.
An Internal Error Has Occurred.
An Internal Error Has Occurred.
An Internal Error Has Occurred.
 

meekiatah

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I was charged based on the day u successfully registered under their plan. I have emailed to them. I feel super unfair when I didn*********t even received my SIM card till now

Charged, but probably billing cycle only start after received the Sim card.
 

Ethantan966

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Received sim card on the 16th. Sent them email regarding number still not porting in on the 22nd(still no reply). Now already 28th and number still has not been ported over. No idea what they doing. Porting over from circles life
 

Ideasmiths

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Charged, but probably billing cycle only start after received the Sim card.

Me also charged on the 12 March and got the Sim card only on the 26.....I went to read their T&C and stated there blah blah this is a post paid contract, blah blah billing cycle starts when you agree to the contract blah blah....

My account is also still pending (new hp number) but can call already on day Sim received....

Sucks


Anyway clause 1.4 in their T&C says this
The monthly subscription fee is charged and payable in advance at the beginning of the billing period. The billing period is 30 calendar days from the time the SIM card is delivered to the Customer.
 
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IronMac

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Sent in an email on 25/03 to complain about not getting any sort of speed after my first 3 gigs were up and no reply. Thank goodness that this is only for emergency use. :s8:
 

DARTHNERD

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A lot of other folks got 4G at 30+mpbs with account pending.

Any screenshot(s) to show? I have a lot of it showing that it is 0.3 MBPS.

Yes, it is showing 4G coverage but the speed is even slow than 3G which I think can fight with 2G.
 

Dandan69

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Any screenshot(s) to show? I have a lot of it showing that it is 0.3 MBPS.

Yes, it is showing 4G coverage but the speed is even slow than 3G which I think can fight with 2G.

Earlier post got screen shots, even after 3GB ended.
 

IronMac

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Here is the speedtest as suggested. Thank you for the suggestion, I did not think of doing it, I thought I was simply cut off. Can definitely surf and email at this speed but that's all.

7177528151.png


Addendum: I also tried another speed test site and the results were the same but they did not have a link to the test itself and I did not want to do a screenshot.
 

vbhelper

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Here is the speedtest as suggested. Thank you for the suggestion, I did not think of doing it, I thought I was simply cut off. Can definitely surf and email at this speed but that's all.

7177528151.png


Addendum: I also tried another speed test site and the results were the same but they did not have a link to the test itself and I did not want to do a screenshot.


This speed good enough to stream YouTube smoothly?
 

spiderbun

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Received sim card on the 16th. Sent them email regarding number still not porting in on the 22nd(still no reply). Now already 28th and number still has not been ported over. No idea what they doing. Porting over from circles life

Received on 20 mar. Pending Singtel to contact me for port over... how long I must wait...zzz
 

Sambuca78

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This is mine, tested ard Chinatown area and still within the 3gb.

3781111878.png
 
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