Zero1 Mobile discussion thread

[Kaijester]

As long you don’t terminate the line.

Seems so, thanks joe.

 

[chaiscool]

Sent in an email on 25/03 to complain about not getting any sort of speed after my first 3 gigs were up and no reply. Thank goodness that this is only for emergency use.

After your first 3GB. Your speed will be reduced to 1mbps. Still better than some of us here who’s getting 0.3mbps

 

[Pikasso]

Yes. It’s in the TnC. Learn to read.

And for those having issues stuck in 3G, since it’s not only one or two sim cards, and shows similar issues even after changing phones,. You can conclude it’s on Zero1’s side. Not your phones.

The connection is weak n sometimes lost. I might want to terminate once i find a better deal.

 

[chaiscool]

The connection is weak n sometimes lost. I might want to terminate once i find a better deal.

Can u sell? Maybe can earn instead of terminate the promo line

 

[Pikasso]

Can u sell? Maybe can earn instead of terminate the promo line

Mine is $29.90 a month

 

[Mathematoxic]

I think the stucked at 3G network problem is a problem with Zero1 and not the device we are using. As we all know, the data speed will be throttled after 3gb, most likely it's a configuration problem on their server.

I am lucky that I do not face the above problem. Zero1's 4g is having the same speed as SingTel's 4g. I tested it against a Singtel line. And overall connection is good.
Hope they solve the 3G issue soon!

 

[stylechap]

I think the stucked at 3G network problem is a problem with Zero1 and not the device we are using. As we all know, the data speed will be throttled after 3gb, most likely it's a configuration problem on their server.

I am lucky that I do not face the above problem. Zero1's 4g is having the same speed as SingTel's 4g. I tested it against a Singtel line. And overall connection is good.
Hope they solve the 3G issue soon!

Yes I agree, most likely a problem in their server/network with regards to particular line etc.

Not an account problem i.e Pending whatsoever

 

[pdsubbu]

It should be a NETWORK COVERAGE problem or signal lost.

It's quite normal.

 

[banana10]

Don't reply if you just gonna be an ar-sehole. Learn to be nice and learn to read too, you prob don't understand my question nor really read the TnC.

I'm asking because their TnC doesn't state how long can we enjoy the promo rate.

Well have you went through the website FAQ and TnC?
Won’t bother answering for those who are lazy ar-se

 

[martinbn2]

Received sim on 23rd. Til now no port in yet. Checked with current Telco, no request. Haiz.....

 

[chaiscool]

Received sim on 23rd. Til now no port in yet. Checked with current Telco, no request. Haiz.....

Might not necessarily be zero1. Other telco backend got issue. Previously I was told to head down to singtel shop to make some changes, after 1 week call to check and they say no request

 

[oriserzz]

Anyone still selling $19/month? Offering $20

 

[martinbn2]

Hello edmw!

We are really grateful for your support and enthusiasm!


In the past two weeks, we have gearing up for our launch and changed our site today -we’re glad many of you took notice! We know you pre-registered early and we cannot wait to let you to let you join the Zero1 family soon.


Thank you for your patience and you will be hearing from us in the next few days!


Yours sincerely,
Zero1 Team

Why is it taking so long for port in of number? It's unfair to bill us due to delay in port in.

 

[rkvrgrr]

Received sim on 23rd. Til now no port in yet. Checked with current Telco, no request. Haiz.....

I checked with Zero1 and they claim that if everything goes well port in will take 3-5 days. This is your 5th day, so you should reach out to Zero1...

 

[kottty]

i think 3g signal can be device problem too ..I'm using StarHub M1 and Singtel too .it always change from 4g to 3g if i on off the airplane mode it will become 4g signal .sometimes awhile it change back to 3g again ..quite frustrated ..even now with zero1 also same ..but now i force using 4g signal only so no problem since i dun intend use for call ..

Sent from Xiaomi MI MAX 2 using GAGT

 

[martinbn2]

I checked with Zero1 and they claim that if everything goes well port in will take 3-5 days. This is your 5th day, so you should reach out to Zero1...

Email sent....no reply yet...sian...

 

[Dandan69]

I checked with Zero1 and they claim that if everything goes well port in will take 3-5 days. This is your 5th day, so you should reach out to Zero1...

Reached out the Email lost in black hole Liao....

 

[stylechap]

As long you don’t terminate the line.

Don't reply if you just gonna be an ar-sehole. Learn to be nice and learn to read too, you prob don't understand my question nor really read the TnC.

I'm asking because their TnC doesn't state how long can we enjoy the promo rate.

FAQ says as long as you don't terminate the line.

According to TnC, I would say as long as they don't increase the price.

Customer will officially register for the service on Zero1’s official website, www.zero1.sg or using Zero1’s official service registration form. When Customer registers for Zero1 mobile services on Zero1’s official website, all relevant and applicable charges, including the monthly subscription fees, one-time fees and any other applicable fees or charges are charged immediately to the credit or debit card as provided by the Customer.
When Customer registers online and the charges are successfully charged to the credit/debit card, the Customer is deemed to have entered into a service contract and accepted all relevant Zero1’s service terms and conditions as stated in Zero1’s website which is subject to change without prior notice.

 

[Ethantan966]

It's been a week since I sent them a email. Yet to have a reply from them. Had this sim since 16th. 12 days later number still has not been port over. Angry af since all my sms are still going to my old number

 

[mosmos]

The connection is weak n sometimes lost. I might want to terminate once i find a better deal.

For my house in yuhua, switch between 3g + 4g quite frequently, not due to low reception.

But I lived high floors, starhub and m1 got low reception.