Im confused.
I signed up for the $19 promo on 17th March 2018 - received email confirmation. My Account No: 300039##
As for today, I still have not received any email or sms about my sim card. I get the usual canned email replys after several emails to them.
When I checked my account at zero1.com today(out of the blues) I see that my contract status has been changed from PENDING to now ACTIVE. And under Personal Information - name, phone number, date of birth, email address, nationality and ID number is with a "-" (dash). I don't see any of my personal details under Personal Information. What does that mean ?
Are they able to contact me ? Since I myself see that there is no information - name, telephone number, email address, address etc about me, since its all with a "-"(dash).
Someone please advice what I should do. Thanks.