Zero1 Mobile discussion thread

critical888

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day 10, my zero1 line is working again..

ask for whats the problem.. no reply..
any compensation for the down time.. no reply..
 

Shadowz1984

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Zero.1 $29.99 plan comes with 3gb + 12gb bonus now ... on their website.

https://zero1.sg/plans

Feels sorry for existing users upgrade to this bonus needs to pay a fee.

Terms & Conditions
3GB To Unlimited + Bonus 12GB Data Mobile Plan Promotion Terms & Conditions:

1. The promotion is valid for new subscriptions from 24 January 2019 to 28 February 2019 both dates inclusive.

2. Existing customers can change or upgrade to the promotional plan. An administration fee of $32.10 will be charged. Downgrade of plan is not eligible for the promotion. Existing customers who signed up before 15/8/18 and wish to upgrade their plan will be required to collect new SIM card at Zero1’s office to enjoy the promotion.

3. The bonus data is applicable for first 12 months only, thereafter the bonus data will be removed from the subscribed plan without prior notice.
The plan is still expensive given the current offers by other telcos. If they reduce the cost to around $25 or less, then will be competitive.

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sellun

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The plan is still expensive given the current offers by other telcos. If the reduce the cost to around $25 or less, then will be competitive.

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Yeah. Only their $9.90 is unique/cost worthy if you don't mind the bad/zero service.
Too many $20+ plan too choose from nowadays

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titiju

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I reckon they won't see 2020. Lately all posts are talking about porting out. How could you run a telco with such poor CS? Shareholders, founders no brain?
 

Shadowz1984

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Yeah. Only their $9.90 is unique/cost worthy if you don't mind the bad/zero service.
Too many $20+ plan too choose from nowadays

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Actually their 9.90 plan also not that attractive. After 6 months will be 13.90...

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Deathzz

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ask u pay 32.10 for upgrade of plan from 3gb to 3gb+12gb bonus data for a period of 12mths nia.

but then will force u to pay 29.99 from $19 plan?
 

Shadowz1984

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ask u pay 32.10 for upgrade of plan from 3gb to 3gb+12gb bonus data for a period of 12mths nia.

but then will force u to pay 29.99 from $19 plan?
Probably have to pay $29.90 monthly instead because it considered as change of plan.

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limjialok

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Just port in from m1 to $9.90 plan. I can't receive incoming sms zzzz emailed zero1 but never reply
 

PanzerElite

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Zero1 as the name implies is literally zero service.
I emailed them took almost a week to reply.
Give up on them already.
If this kind of company can survive, no any other company will close shop.
 

maggoth

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hmm anyone else still holding on to the $19.90 3gb/unlimited data plan?

me lo.

so far i dont have any issue but my SIM (first batch) no auto roaming, emailed them for an upgrade to their new SIM in Oct 2018, received one email say will contact me for collection.

No news. I emailed them again in Dec 2018, never even got any email after that.
 

Elijahonli

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hmm was thinking if i should jump to the new m1 15gb/$20 non contract plan, but no auto roam and caller id
 
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Zero1 will survive because they offer unlimited data a.k.a. throttled data after the cap. It is useful for my parents who still SMS and call, and use data only for whatsapp and the occasional youtube, which they can do for $9.90 (for first 6 mths). It is better than the prepaid plans they were using

But judging the comments here, they do need to up their game because they will be edged out of the mobile market at this rate of complaints
 

Shadowz1984

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Zero1 will survive because they offer unlimited data a.k.a. throttled data after the cap. It is useful for my parents who still SMS and call, and use data only for whatsapp and the occasional youtube, which they can do for $9.90 (for first 6 mths). It is better than the prepaid plans they were using

But judging the comments here, they do need to up their game because they will be edged out of the mobile market at this rate of complaints
The 9.90 plan for the first 6 months is still alright. But after 6 months, it becomes 13.90 and it is no longer attractive.

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Elijahonli

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Zero.1 $29.99 plan comes with 3gb + 12gb bonus now ... on their website.

https://zero1.sg/plans

Feels sorry for existing users upgrade to this bonus needs to pay a fee.

Terms & Conditions
3GB To Unlimited + Bonus 12GB Data Mobile Plan Promotion Terms & Conditions:

1. The promotion is valid for new subscriptions from 24 January 2019 to 28 February 2019 both dates inclusive.

2. Existing customers can change or upgrade to the promotional plan. An administration fee of $32.10 will be charged. Downgrade of plan is not eligible for the promotion. Existing customers who signed up before 15/8/18 and wish to upgrade their plan will be required to collect new SIM card at Zero1’s office to enjoy the promotion.

3. The bonus data is applicable for first 12 months only, thereafter the bonus data will be removed from the subscribed plan without prior notice.
anyone on the $19 plan and upgraded to the bonus plan?
 
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