Zero1 Mobile discussion thread

[gapboy]

Too bad Zym don't want give the free x months to existing customers. Maybe I'll be back by end of the year after 9 months free with zero1

after all the screen shot I sent they fixed something





ignore this..

 

[gapboy]

ignore this..

 

[Tedicious]

ignore this..

Send email to them?

 

[gapboy]

Send email to them?

i logged a ticket


ignore this..

 

[gapboy]

https://ibb.co/G4sNNStP

weak network at office no SA



ignore this..

 

[crystalnox]

Too bad Zym don't want give the free x months to existing customers. Maybe I'll be back by end of the year after 9 months free with zero1

The free x months might be a Singtel sponsored offer, not up to them to dictate the terms.

 

[Jurong640]

after all the screen shot I sent they fixed something





ignore this..

When did u get zero1? I got mine around October. It was claimed to be a 4G sim card. So am confused if mine is indeed a 4G or 5G sim. Since I got 2 difference responce from 2 cso

 

[gapboy]

When did u get zero1? I got mine around October. It was claimed to be a 4G sim card. So am confused if mine is indeed a 4G or 5G sim. Since I got 2 difference responce from 2 cso

Around 16 October 2025 I remembered there is 5g+ logo on the SIM card they gave and was posted here. You mentioned yours was older as yours is 9 month free plan porting from CL


ignore this..

 

[Tedicious]

Just email them and they refresh my profile. Now on 5G SA but the speed test is like only 60mbps down at CBD lol

 

[gapboy]

Just email them and they refresh my profile. Now on 5G SA

nice same as what they fixed on mine


ignore this..

 

[Jurong640]

Around 16 October 2025 I remembered there is 5g+ logo on the SIM card they gave and was posted here. You mentioned yours was older as yours is 9 month free plan porting from CL


ignore this..

I see. Then I think mine is really old 4G sim.

 

[SPEED]

Zero1 now 5G SA already? In this case can port maxx over soon

 

[Jurong640]

Just email them and they refresh my profile. Now on 5G SA but the speed test is like only 60mbps down at CBD lol

What did you say in the email?

 

[gapboy]

What did you say in the email?

Ask them to refresh your 5g+ profile you are not getting SA .. show them screen shots


ignore this..

 

[twosix]

I fb text them. They said mine is 4G esim and put me in priority queue to upgrade to 5G esim.

 

[gapboy]

I fb text them. They said mine is 4G esim and put me in priority queue to upgrade to 5G esim.

esim also need to upgrade lolz


ignore this..

 

[Jurong640]

Ask them to refresh your 5g+ profile you are not getting SA .. show them screen shots


ignore this..

thank you. i'll try email them again. recently after 5G+ was activated, my 5G very wonky, drops to 4G+

I fb text them. They said mine is 4G esim and put me in priority queue to upgrade to 5G esim.

Oh fb text, they will reply fast? i never tried asking them via fb. How to get priority queue siah, you premium RED customer?

 

[gapboy]

thank you. i'll try email them again.
Oh fb text, they will reply fast? i never tried asking them via fb. How to get priority queue siah, you premium RED customer?

lol he is ST vip


ignore this..

 

[twosix]

Oh fb text, they will reply fast? i never tried asking them via fb. How to get priority queue siah, you premium RED customer?

Quite fast. Gave them the number and email. They checked and put me on priority list. I din ask to. Haha.

 

[twosix]

esim also need to upgrade lolz


ignore this..

Haha. Maybe they need to move the eSIM data from 4G pool to 5G+ pool.