Zero1 Mobile discussion thread

Jurong640

Jurong640

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Jurong640

Jurong640

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gapboy said:
Ask them to refresh your 5g+ profile you are not getting SA .. show them screen shots


ignore this..
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twosix said:
I fb text them. They said mine is 4G esim and put me in priority queue to upgrade to 5G esim.
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twosix said:
Quite fast. Gave them the number and email. They checked and put me on priority list. I din ask to. Haha.
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Grandfather @kelvinti For your necessary information and actions please.

Zero1 told me to wait for email for SIM change. Not sure if yours is 5G SA SIM, then no need SIM change
 
kelvinti

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Jurong640 said:
Grandfather @kelvinti For your necessary information and actions please.

Zero1 told me to wait for email for SIM change. Not sure if yours is 5G SA SIM, then no need SIM change
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Zero1 5G+ is up and running?

I know mine is a 5G+ sim card when the mailed me back in November last year as per what the said.
 
Jurong640

Jurong640

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twosix said:
Just fb them lah. i received email to upgrade esim to 5G+ already. They r very responsive. Haha.
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Ok. I think no need liao, they got the hint. After i email them about refreshing network, they replied mine is on 4G SIM and need to change. They tell me to wait for the email as it will be in batches.

Few minutes later, i received an email on SIM card change. It's on the way now!
 
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stephantsen

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Just got the email from zero 1 to replace the 5G+ sim:

Submit your request via My Services Management:

Step 1: Log in to your Zero1 Account through the Zero1 website or Zero1 app
Step 2: Go to My Services Management
Step 3: Go to the 65xxxx xxxx section
Step 4: Click on the "Acknowledgement 5G+ SIM Replacement" button
Step 5: Complete and submit the 5G+ SIM Replacement Form

got the 5G + esim in seconds
 
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xiaofan

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kelvinti said:
Anyway, the speed of the 5G+ isn't impressive at all as far as where I'm now, wide outdoor! 🤭 😷
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5G SA does not really mean faster speed than 5G NSA.

When 5G signal strength is low, 5G SA or NSA speed can be lower than 4G LTE if 4G signal is better.

SingTel 5G+ basically mean two things to the users.
1) 5G SA, this is new for SingTel MVNOs.
2) 700 MHz band with better coverage. This has been there for a while already.
 
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