Allow me to rant.
Received a call last week from VQ, informing me that I had to change my ONT urgently. I knew about the urgent swaps that were made for those under the AMK exchange, but considering VQ has publicly denied that the other exchanges would be affected too, this took me by surprise.
I fixed an appointment for this evening, 8 to 10 pm.
My internet connection went down this afternoon. I received no warning that the network will be cut off to facilitate the migration. This wasn't communicated to me. The unexpected downtime impacted the VPN server and remote IP cameras I host from home.
8 pm came. Still early, I thought. 9 pm: probably stuck longer than expected at another residence. 10 pm, that sinking feeling that they would be a no-show today and true enough, the dreaded phone call came just after 10. Appointment rescheduled.
I will be without internet for yet another day.
So forgive me for this outburst, but f*ck you VQ, f*ck you f*ck you f*ck you.
ps: long time VQ subscriber here, one of the first residential customers, who had to PURCHASE the Zhone router that will now become a white elephant.
please everyone reading this: do yourselves a favour and run far far away from VQ. repost this everywhere and anywhere as warning for those even considering subscribing to VQ in the coming and subsequent IT shows.
VQ stinks. you can spray Febreeze all over sh*t but it's still sh*t.