For me the process is simple straight forward. Online registration then wait for email confirmation, then book an appointment date to fix the rfid tag in the confirmation email link provided. Today went to pandan rnr 2pm but i reach around 2.40pm still ok a few vehicles in queue so just don't be too late.
Documents needed is the appointment date printout and vep rfid confirmation slip, passport photocopy, roadtax printout, insurance cover note and vehicle log printout.
Reach there give the doc to booking counter get a queue number, waited 10mins to counter 1 pass them the doc. Then another 5mins to counter 4 pay RM10 and drive into activation lot. They pasted the rfid tag onto the windscreen inside the car not outside.
The reason is some ppl got windscreen tinted esp those with vkool confirm cannot. They got a handheld detector to test, inside cannot paste outside. Outside windscreen still cannot paste on headlamp. The worse place to paste is headlamp cos easy kena itchy hands and at night the heat may have some effects on the rfid...