Iffalcon TV

[zachoalkaff]

One half years later screen slowly turn blank while watching. Made contact for assistance but beat around the bush. Waste of time regards to durability and warranty.

 

[cal316]

One half years later screen slowly turn blank while watching. Made contact for assistance but beat around the bush. Waste of time regards to durability and warranty.

which model? old k71sg or new k72?

 

[_hulk_]

my K72 tv blackout after few months use.

what is the contact number for them? their website no. and WhatsApp no ppl replying...

 

[cal316]

my K72 tv blackout after few months use.

what is the contact number for them? their website no. and WhatsApp no ppl replying...

Wow lucky i did not buy as I saw the k72 on super discount at only 499. Glad I revisit this thread. My k71sg still fine after 2+yrs so touchwood. Hope you do contact them soon. If really cant can try tcl cs as last resort as they do have local warranty services here now. Still a tv made by TCL after all so can try.

 

[TehCat]

I can vouch that the after support is horrible, like others mention, please give this a hard pass.

Recently my screen got distortion (2years old) and i contacted support (84114046).
The arrangement to take back was swift which at that point i was thinking that they are fast and good but after they receive my tv, the support was so awfully slow with response.

I have basically no update since i sent my tv back since 22 Jan 2024. Further prompt has been futile since its only 1 tick on my end (they don't response to call and whatsoever) Not sure what else i can do on my end to at least get my tv back lol.

tl;dr
Avoid at all cost. not worth saving that sum of money

 

[cal316]

I can vouch that the after support is horrible, like others mention, please give this a hard pass.

Recently my screen got distortion (2years old) and i contacted support (84114046).
The arrangement to take back was swift which at that point i was thinking that they are fast and good but after they receive my tv, the support was so awfully slow with response.

I have basically no update since i sent my tv back since 22 Jan 2024. Further prompt has been futile since its only 1 tick on my end (they don't response to call and whatsoever) Not sure what else i can do on my end to at least get my tv back lol.

tl;dr
Avoid at all cost. not worth saving that sum of money

old k71sg model or the new k72? For me my K71sg screen warranty only 2 years. So far mine 2 years + without any problems so touch wood.