SPX Express is so horrible

[stupidmeow]

Since thursday morning out for delivery till now no news

 

[RyanJ]

First time hearing SPX

 

[cantona81]

First time hearing SPX

shopee express leh... many of the items u bought on shopee are using spx service...

 

[cantona81]

Since thursday morning out for delivery till now no news

yes, spx is one of the worst delivery services... there were a few times I gave 1 star for the delivery service...

 

[Godeau]

Maybe delivery guy tio covid lol

 

[stupidmeow]

Yes Far-ting slow.

I placed a order for a portable screen last Friday 1st Dec afternoon. It's a ready stock from some SLS shop.

Till today 9th, 6:15pm still never receive.

I checked my shoppee tracking. The item was pickup on 4th Dec morning.
It stated there the delivery was not able to proceed on 6th. And SPX will try to redelivery within next 24-48hours.

Phui.

don’t know what are they even doing

 

[stupidmeow]

yes, spx is one of the worst delivery services... there were a few times I gave 1 star for the delivery service...

Where to review them? On Shopee or

 

[nachtsid.er]

Depends on the collection pt

 

[dambio]

Since thursday morning out for delivery till now no news

Depends on d delivery guy lor.

 

[virtualape]

Thought I was the only one. This started in that past month based on my own experience.

4 days from china to reach sg and clear sg customs. But 3 days to arrive at delivery point for me to collect. Weird

 

[xsoldix]

my experience with spx, collection point usually ok leh.

quite fast and accurate. might be zone / area problem.

 

[cantona81]

Where to review them? On Shopee or

on shopee, after u received your item u will write review on the item. at the bottom, there is a rating for delivery service. I put 1 star.
there was once which I got angry, I even slammed the spx delivery guy in the item review, calling him an idiot...
but I have to say some spx delivery guy were really good and responsible.

 

[Mila Azul]

check your meter room

 

[petersum82]

Since thursday morning out for delivery till now no news

If you had selected the collection point for your parcel, the parcel might have reached the collection point and the collection point staff might missed out keying the info into shopee system.

It happened to me a few days ago.You can try using the "live" chat in shoppe to track and expedite your parcel delivery. at least this method works for me.

 

[savoirex]

everyone ish taking leave at year end, including delivery personnel...

 

[Gian_Png]

Since thursday morning out for delivery till now no news

if no updates, can just contact CS , they will expedite for you

one timw my delivery they upgrade to doorstep delivery sia

i put pick locker

dunno why also

because the pick locker you choose no empty lots. so they will send to your address directly.

 

[doppypoppy]

i saw they just leave the parcel at the lift landing. u maciam can just go and kope.

 

[orpisia]

Weird

How can so many days delivery

 

[Michael_Scofield]

one timw my delivery they upgrade to doorstep delivery sia

i put pick locker

dunno why also

lol i also kena, suppose to be like next day locker, end up few days later doorstep delivery

 

[smith2006]

Since thursday morning out for delivery till now no news

At least yours was moving, can reach the stage of out for delivery.

My item was supposed to receive on 7 Dec, now still in Delivery Hub (East).

Template answer given when asked them to speed up the delivery

Dear Buyer,





At the moment, our fleet team are experiencing a high volume of orders, which has resulted in a backlog in our delivery schedule. This unforeseen circumstance has put a strain on our fleet team, causing the delay in fulfilling orders as quickly as we would like.



To address this issue promptly, we will be closely working with the fleet team to expedite the delivery of your order.



Rest assured, we are working closely with our fleet team to ensure such occurrences is better managed. Once again, I apologize for the inconvenience caused, and I thank you for your understanding.



Hope you have a good day ahead!