SIMBA Fibre Broadband

misterGomez

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I put my HDB postal code but have this error??
Screenshot-2023-12-20-at-4-31-25-PM.png
 

Apparatus

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CGNAT afaik. No word on IPv6 support at the moment.

Hi Mach3.2

Need your help here.

Regarding the remote access feature of SIMBA I wrote to them a few days back

Quote

Hi

Regarding the 2.5Gbps broadband

I have many surveillance IP cameras at home and maybe set up a NAS later.

So can I access them remotely ie. from outside my home

Thanks

Unquote


Their reply yesterday was

Quote

At SIMBA Broadband, we are proud to offer internet speeds of up to 2.5Gbps for downloads and 1.25Gbps for uploads. This makes our service ideal for activities such as streaming, gaming, remote work, and more.

To ensure optimal performance, we highly recommend utilizing the automatic DNS option. This will seamlessly configure your connection for the best possible experience.

Unquote

I went to check up ASUS router setting on this as below since I'm using a ASUS router

P-20231220-175024.jpg


Isn't this the same default setting in the router.......automatic dns IP? If yes, then I don't need to use Tailscale, Zerotier etc, for remote access, right?

Thanks
 
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Mach3.2

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Hi Mach3.2

Regarding the remote access feature of SIMBA I wrote to them a few days back

Quote

Hi

Regarding the 2.5Gbps broadband

I have many surveillance IP cameras at home and maybe set up a NAS later.

So can I access them remotely ie. from outside my home

Thanks

Unquote


Their reply yesterday was

Quote

At SIMBA Broadband, we are proud to offer internet speeds of up to 2.5Gbps for downloads and 1.25Gbps for uploads. This makes our service ideal for activities such as streaming, gaming, remote work, and more.

To ensure optimal performance, we highly recommend utilizing the automatic DNS option. This will seamlessly configure your connection for the best possible experience.

Unquote

I went to check up ASUS router setting on this as below since I'm using a ASUS router

Untitled.jpg


Isn't this the same default setting in the router.......automatic dns?
Your question is lacking crucial information (what camera are you talking about, brand, model?), not well defined (remotely access, how? Through the manufacturer's app* or via port forwarding) and finally Simba is not even close to answering your question.

If your end goal is to access your IP camera remotely by port forwarding, Simba ain't it until they start offering public static IPv4 add-on, or some sort of IPv6 support.


*Certain IP camera manufacturers allow remote access even without port forwarding


Edit:
Actually I thought I was being clear enough in my previous post that you won't find what you want with Simba.
If you look at the problem from the POV of port forwarding or running a traditional VPN server, then the answer is no because you won't be able to receive unsolicited inbound traffic on a CGNAT connection.
 
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Apparatus

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Your question is lacking crucial information (what camera are you talking about, brand, model?), not well defined (remotely access, how? Through the manufacturer's app* or via port forwarding) and finally Simba is not even close to answering your question.

If your end goal is to access your IP camera remotely by port forwarding, Simba ain't it until they start offering public static IPv4 add-on, or some sort of IPv6 support.


*Certain IP camera manufacturers allow remote access even without port forwarding

Mine is using manufacturer's app on android. Many cheap home surveillance IP cameras and doorbell like RING, EUFY, ARLO etc just need to select 2.4GHz band (usually) when setting up. No IP address, port forwarding etc. Then from outside just use the app on the phone to access through 5G/WiFi (via their server) which then access the cameras and doorbell.

That's what I'm doing for my cameras and doorbell. I believe smart IoT devices don't require IP address, port forwarding etc. when setting up

BTW, I'm not runnng any server
 
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Mach3.2

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Many cheap home surveillance IP cameras and doorbell like RING, EUFY, ARLO etc just need to select 2.4GHz band (usually) when setting up. No IP address, port forwarding etc.
Yes, in this specific case it should work.

Because your camera is making a connection back to the manufacturer's servers and those servers are actually brokering a connection between the cameras and your device.


If your camera/NAS requires UPnP, manual port forwarding or some kind of manual configuration on your router, then it won't work.
 

Apparatus

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Yes, in this specific case it should work.

Because your camera is making a connection back to the manufacturer's servers and those servers are actually brokering a connection between the cameras and your device.


If your camera/NAS requires UPnP, manual port forwarding or some kind of manual configuration on your router, then it won't work.

Thank you very much for the confirmation :D
 

gregory_choo

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Mine is using manufacturer's app on android. Many cheap home surveillance IP cameras and doorbell like RING, EUFY, ARLO etc just need to select 2.4GHz band (usually) when setting up. No IP address, port forwarding etc. Then from outside just use the app on the phone to access through 5G/WiFi (via their server) which then access the cameras and doorbell.

That's what I'm doing for my cameras and doorbell. I believe smart IoT devices don't require IP address, port forwarding etc. when setting up

BTW, I'm not runnng any server
check your nas, camera's website or software support, most likely they have apps to help you to connect to their devices. some sort of connection manager using mac no. if you have not bought your nas yet, make sure they provide the service before you commit.
 
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  1. $53.00 for Netlink Trust (“NLT”) charge (where applicable);
  2. $80.00 for Optical Network Terminal (“ONT”) and onsite installation cost by SIMBA.

    Cannot waive? For those who already have ONT under another provider like VQ, still need to pay 1 and 2?

Asking those who signed up and switched from another provider, you have to pay the charges for 1 and 2? Cannot waive?
 

acidcrash

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  1. $53.00 for Netlink Trust (“NLT”) charge (where applicable);
  2. $80.00 for Optical Network Terminal (“ONT”) and onsite installation cost by SIMBA.

    Cannot waive? For those who already have ONT under another provider like VQ, still need to pay 1 and 2?

No 1 is charged by netlink to activate the 2nd port. They come down to your place and do the testing to see if everything is ok.

No 2 have to use their ONT only so llst.
 

Apparatus

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No 1 is charged by netlink to activate the 2nd port. They come down to your place and do the testing to see if everything is ok.

No 2 have to use their ONT only so llst.

If I give up my current ISP does the fiber point still belongs to me since I already paid previously to Netlink Trust? Can I use it with the next ISP or I need to pay for a new point?

Sorry, all these while using M1 only. No experience with changing to another ISP

Thanks
 

Moratia

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If I give up my current ISP does the fiber point still belongs to me since I already paid previously to Netlink Trust? Can I use it with the next ISP or I need to pay for a new point?

Sorry, all these while using M1 only. No experience with changing to another ISP

Thanks

it needs to be "turned off", before it can be "turned on" for Simba's
 

loganrunning

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same same. still got 1yr contract with M1.
next yr with gst increase to 9%, the current plan price is going to up again... sianzz.
hope by then, Simba broadband is islandwide ready.

looking at feedback here, i'm not so sanguine about their service:

1. no means to contact them when system down
2. ONT not included (if i remove many "should be included items", i can lower the monthly subscription, but the actual total cost of subscription wil be much higher). what else is not included?
2a. ONT warranty is only 1 year. while failures are not common, they do occur. I include the power supply failure, since until it is replaced, the ONT is down. at least on current ISPs, the replacement is FOC.
(the power supply replacement is easy, ONT not so)
3. can't get their signup database correct. if not ready, say not ready. Calling a not-ready residential unit as "non-residential" is <facepalm>

will still wait and monitor. at worst, i carry on with my current ISP when contract expires mid next year.


edit: Simba fibre looks like the MVNO of fibre services
 

Mach3.2

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looking at feedback here, i'm not so sanguine about their service:

1. no means to contact them when system down
2. ONT not included (if i remove many "should be included items", i can lower the monthly subscription, but the actual total cost of subscription wil be much higher). what else is not included?
2a. ONT warranty is only 1 year. while failures are not common, they do occur. I include the power supply failure, since until it is replaced, the ONT is down. at least on current ISPs, the replacement is FOC.
(the power supply replacement is easy, ONT not so)
3. can't get their signup database correct. if not ready, say not ready. Calling a not-ready residential unit as "non-residential" is <facepalm>

will still wait and monitor. at worst, i carry on with my current ISP when contract expires mid next year.


edit: Simba fibre looks like the MVNO of fibre services
Point 2a is kinda a deal killer imo. ONT is the ISP's demarcation point and responsibility of it should lie with the ISP so long you remain subscribed to their service.


I'm starting to think the local ISPs can't really go too much under $30/mth without some sort of compromises.
 
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