xtractor
Master Member
- Joined
- Sep 14, 2008
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I believe the warranty differs from region to region, I'm getting different responses from different people. Customer support also seems pretty clueless on this. Samsung needs to sort out their internal messaging and policies. But yes to be safe just assume that there's no burn-in warranty.
Are you getting different responses from various people?Is it from their sales or support, or simply someone you know or read about?I've previously phoned them, and they said Samsung monitors do not cover burn-in except for their TVs, and if there is an issue with the monitor, they will review it on a case-by-case basis.If you were informed by their sales or support, why are there so many varied answers?Why do they have separate warranties for different regions rather than making them all the same coz it will make thing difficult for themselves