Singtel 5gbps ipv6

anarchy89

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Sorry but this page should not matter. The staff is talking nonsense.

Tell him that he is not qualified to handle this issue and ask Singtel to change to another person.

f19ppNc.jpeg
So seems Singtel has a solution for me, but they can’t connect to my modem. Which is super weird because they managed to connect to set up the 6rd. But nevermind.
I checked the settings and the tr069 is there. But I closed all my port forwarding ports. I also changed my home network to 199.168.1.xx. I’m not sure why they can’t connect they were able to last time. The only way now is for me to reset my modem. Unless I can figure out why, any ideas?
 

xiaofan

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So seems Singtel has a solution for me, but they can’t connect to my modem. Which is super weird because they managed to connect to set up the 6rd. But nevermind.
I checked the settings and the tr069 is there. But I closed all my port forwarding ports. I also changed my home network to 199.168.1.xx. I’m not sure why they can’t connect they were able to last time. The only way now is for me to reset my modem. Unless I can figure out why, any ideas?
Sorry no ideas but you may have to reset the ONR in this case.
 

xiaofan

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BTW, I was trying to figure out what Singtel gives for Singtel ZTE F8648P ONR users when it comes to IPv6. Is it /56 (previous I got this when I was using GPON ONT with Singtel 1Gbps plan) or /64 in terms of prefix delegation?

Looks like it is not possible to know because of the unbridged ONR. And practically speaking, I have to treat it as /64 as all the clients get the same IPv6 address in terms of first 64bits prefix. The ONR WAN itself got a different /128 IPv6 address in a different /64 prefix though.

I have also try to configure the sub-router with static IPv6 and it does not work.

Right now my work-around for the two sub-routers (Double NAT).
1) OpenWRT --> NAT66
2) Asus RT-AX82U --> Singtel 6rd

For other sub-routers like Asus TUF-BE6500 and Xiaomi BE5000 (for experiments only), I use IPv6 passthrough and it seems to work mostly.
 

xiaofan

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Just an update, I managed to get bridging to work with the ZTE F8648P XGS-PON ONR yesterday. The good thing is that IPv6 is still working withe my own router connected to the bridged port (LAN 5, 10G LAN port) and it is /56.

The bad thing is that no internet access with the unbridged ports so I can not have two independent home networks like last time when I was using Singtel ONT (Singtel 1Gbps plan).

Reference:
https://forums.hardwarezone.com.sg/...te-f8648p-superadmin-password.6946718/page-10
 
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anarchy89

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Just an update, I managed to get bridging to work with the ZTE F8648P XGS-PON ONR yesterday. The good thing is that IPv6 is still working withe my own router connected to the bridged port (LAN 5, 10G LAN port) and it is /56.

The bad thing is that no internet access with the unbridged ports so I can not have two independent home networks like last time when I was using Singtel ONT (Singtel 1Gbps plan).

Reference:
https://forums.hardwarezone.com.sg/...te-f8648p-superadmin-password.6946718/page-10
hi can you share your management & diagnosis status page. the one that shows the firmware version. the guys at my house now but for some reason it doesnt show the ipv6 in the wan settings with the latest firmware.
 

xiaofan

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hi can you share your management & diagnosis status page. the one that shows the firmware version. the guys at my house now but for some reason it doesnt show the ipv6 in the wan settings with the latest firmware.

I repeat myself again --> nothing in the ONR about native IPv6 settings (there is one for 6rd which is not what you want).

Singtel backend team needs to enable IPv6 from the backend.

If the Singtel guy thinks he needs to change some settings in the ONR, he does not understand the issue. Ask him to check with his colleague. The nice Singtel guy coming to my flat is Eugene.

Hardware Version V2.1
Software Version V2.1.10P5N19
Boot Version V2.1.10P10N5
 

xiaofan

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Singtel backend team needs to enable IPv6 from the backend.

If the Singtel guy thinks he needs to change some settings in the ONR, he does not understand the issue. Ask him to check with his colleague. The nice Singtel guy coming to my flat is Eugene.

Initially he could not get hold of the backend people. So he left first. But he later managed to get hold of the right backend people after leaving my flat.

He sent me the picture showing that Singtel backend did it. And I tested IPv6 from my side and it worked fine.

From the screenshot, we know that Singtel backend pushed some settings to the Singtel ONR (but the settings cannot be seen from the Web UI).

P49dERu.png


But the outcome can be seen from the WAN status page of the Singtel ONR Web UI.

Example picture I posted before.

mJ09a5P.png
 
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anarchy89

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I repeat myself again --> nothing in the ONR about native IPv6 settings (there is one for 6rd which is not what you want).

Singtel backend team needs to enable IPv6 from the backend.

If the Singtel guy thinks he needs to change some settings in the ONR, he does not understand the issue. Ask him to check with his colleague. The nice Singtel guy coming to my flat is Eugene.

Hardware Version V2.1
Software Version V2.1.10P5N19
Boot Version V2.1.10P10N5
yeah ours is the exact same version. the guy kept telling the backend person on the phone do ds ipv6 not 6rd, but she kept saying she doesn't know how. now he has left and is trying to get someone else to do it.
 

xiaofan

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yeah ours is the exact same version. the guy kept telling the backend person on the phone do ds ipv6 not 6rd, but she kept saying she doesn't know how. now he has left and is trying to get someone else to do it.

Yes, that is the tricky part. You need to be lucky like me to have three right Singtel staff to get things done.

1) Front end support staff --> you have passed that. It can be frustrating if you encounter those who do not know yet pretend to know. I am lucky to get one which understands this is a advanced topic and he needs to escalate to the right team.

2) Technical guy who will come to your place --> you are in this step. He needs to know that cannot get this task done by himself and he has to get hold of the right backend team member to enable native IPv6.

3) Singtel backend staff in the network team --> you need to be lucky to get one who knows the right Singtel tool to enable native IPv6.

All in all, you need to be patient.

Singtel has just made this whole native IPv6 on ONR too difficult. Then the staff also do not have enough trainings.

Similar situation last time when Singtel still entertained ONR bridging request. Later probably because of all the support issues they stopped entertaining ONR bridging request.

Maybe they will stop entertaining native IPv6 support request for ONR users...

The whole ONR thingy is problematic for power users --> so avoid Singtel if you want to have more advanced thingy like ONR bridging and native IPv6. Go for M1 which uses ONT and have working IPv6.

Starhub should be okay as well if you go with the ONT option (not Nokia XS-2426X-A ONR) but they have some IPv6 issues now.
 
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loganrunning

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Yes, that is the tricky part. You need to be lucky like me to have three right Singtel staff to get things done.

1) Front end support staff --> you have passed that. It can be frustrating if you encounter those who do not know yet pretend to know. I am lucky to get one which understands this is a advanced topic and he needs to escalate to the right team.

2) Technical guy who will come to your place --> you are in this step. He needs to know that cannot get this task done by himself and he has to get hold of the right backend team member to enable native IPv6.

3) Singtel backend staff in the network team --> you need to be lucky to get one who knows the right Singtel tool to enable native IPv6.

All in all, you need to be patient.

Singtel has just made this whole native IPv6 on ONR too difficult. Then the staff also do not have enough trainings.

Similar situation last time when Singtel still entertained ONR bridging request. Later probably because of all the support issues they stopped entertaining ONR bridging request.

Maybe they will stop entertaining native IPv6 support request for ONR users...

The whole ONR thingy is problematic for power users --> so avoid Singtel if you want to have more advanced thingy like ONR bridging and native IPv6. Go for M1 which uses ONT and have working IPv6.

sadly this confirms once again my impression of singtel and why i left them. out of the box it is for normies. anything else, you have to jump thru hoops and hope the stars and hoops all align. it's just too much trouble if all you want is a secure (eg no TR-069) and reliable and stable network where i can access from outside too. Internet should be like utlities, turn it on and it happens, you pay monthly and it keeps happening monthly, no fuss, no drama. imagine having to do all these just to get water and electricity and gas. ok, rant over, regular programming resumes.
 

xiaofan

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sadly this confirms once again my impression of singtel and why i left them. out of the box it is for normies. anything else, you have to jump thru hoops and hope the stars and hoops all align. it's just too much trouble if all you want is a secure (eg no TR-069) and reliable and stable network where i can access from outside too. Internet should be like utlities, turn it on and it happens, you pay monthly and it keeps happening monthly, no fuss, no drama. imagine having to do all these just to get water and electricity and gas. ok, rant over, regular programming resumes.

Take note my previous comment is more about power users. And you are a power user.

To average users, Singtel is actually fine --> the user just needs to get a good wireless router or mesh solution. And for Singtel 5Gbps/10Gbps plans, Singtel issued TP-Link HB810 is a decent WiFi 7 AP to go with the ZTE F8648P ONR.

Average users do not care about ONR and TR-069. They also do not care about IPv6. They mostly care about wireless performance. To them, indeed Singtel Fibre Internet is like utilities, turn it on and it happens, you pay monthly and it keeps happening monthly, no fuss, no drama.

Singtel is better than SIMBA/WC in this aspect -- at least it has better support.

But then I will still recommend M1/Starhub over Singtel, even for average users, as you may lose the freedom to buy a good router and then use it to the full ability of the router. And average users can become power users if they are willing to learn (and sometimes forced to learn due to use cases changes).
 
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Mach3.2

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sadly this confirms once again my impression of singtel and why i left them. out of the box it is for normies. anything else, you have to jump thru hoops and hope the stars and hoops all align. it's just too much trouble if all you want is a secure (eg no TR-069) and reliable and stable network where i can access from outside too. Internet should be like utlities, turn it on and it happens, you pay monthly and it keeps happening monthly, no fuss, no drama. imagine having to do all these just to get water and electricity and gas. ok, rant over, regular programming resumes.
Pretty funny considering how anti-consumer they are, they are the only one following the best practice of delegating a /56 prefix.

:s13:
 

loganrunning

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Pretty funny considering how anti-consumer they are, they are the only one following the best practice of delegating a /56 prefix.

:s13:

i guess that's when the hoops and stars line up for them. Or possibly, this is done by a "rebel" department :unsure: if so, there is still hope.
 

anarchy89

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Maybe the vendor who provides the solution to Singtel for the native IPv6 deployment is decent and recommends /56 prefix which is followed by Singtel.
They got back to me after ages. They say there isn’t a full rollout and I can’t activate IPv6 yet.
 

xiaofan

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They got back to me after ages. They say there isn’t a full rollout and I can’t activate IPv6 yet.

Good, at least you have an answer.

I think you can still use Singtel 6rd IPv6 for now. I remember some users have got that to work.
 

bert64

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I used the same settings as you,

I used the same 6rd settings as you and i am seeing a speed drop! An also, mine says online on the ONR, i think i had to ask them to activate it first and thats what they activated. how do you set up an openwrt virtual router??
The ONR has an extremely weak CPU, and a custom ASIC to do native routing.

Tunnels like 6rd are designed for legacy connections like ADSL, dialup, etc. The manufacturers of newer hardware would have never even considered that anyone would be deploying XGS-GPON and still having to use a legacy transition technology like 6rd, so there is no support for it in hardware. Instead, it has to do it on the (very weak) CPU. You will see terrible performance as a result.

On the kind of technology which 6rd was designed for, the overhead would not be noticeable.

If you use a more powerful device which does everything in software (eg a pfsense box etc) then you would see only a very small performance difference (~1%) from the tunnel. Same if you were to use a device that can do the tunnel in hardware.

I had a tunnel years back on a 0.5mbps ADSL line in another country, we got upgraded to native v6 around the same time that 2mbps ADSL started being offered.
 
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xiaofan

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Speed is horrible thought I can’t

I mean to set up 6rd using your own router, not the ONR.

When I first got the SingTel 5Gbps plan, I did not have SingTel native IPv6 and I could not bridge the ONR. I could not get 6rd working on the ONR either. So I used two routers behind SingTel ONR (Double NAT), one was Asus RT-AX86U and the other was virtual OpenWRT. Then I set up 6rd on the virtual OpenWRT router and the performance was quite okay. I was using virtual OpenWRT on top of Proxmox PVR 8.2 running on Intel N100 mini PC with quad 2.5Gbe NICs.

The following two posts were what mentioned in the first page on 12-August-2024, the first day I got the Singtel 5Gbps installed.

Hmm, I do not even see the 6rd working with the default ONR FW...

Just got the Singtel 5Gbps internet installed this afternoon. Immediately I lose my Singtel native IPv6. Guess I will wait a while before trying to talk to Singtel on IPv6.

Interestingly I can setup 6rd on my OpenWRT router and then IPv6 will work.

Singtel ZTE F8648 ONR 10G LAN port (unbridged) -- CWWK Intel N100 Mini PC running PVE and virtual OpenWRT (quad 2.5G ports so the speed will be limited) -- ZTE BE7200 Pro+ in AP mode -- wireless -- Acer Windows 11 laptop
 
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