Samsung Galaxy S25, Edge! FE! Ultra! & Accessories ..

[trenzterra]

Lol trade in today, then realized the back cover of the s23u coming off.. heng i still got one month of care+ left... Going to service first then re-trade in

 

[Blueberrytea]

Let me know the reviews of the Spigen glass sp. Contemplating....

Bought many times b4 for previous models of phones...clear , case friendly

 

[gapboy]

just received email thst my care plus is sctive but on phone still not shown.

 

[zhangwuji]

You sure is 赵敏 and not 滅絕師太?

you very 重口味leh...

 

[amazingone]

They never learn.

https://www.straitstimes.com/tech/t...veries-of-pre-ordered-samsung-foldable-phones

Meanwhile looking at their next closest competitor Apple, no such issues will occur...

 

[zhangwuji]

Let me know the reviews of the Spigen glass sp. Contemplating....

fingerprint works nearly instantly. easy to apply. fits with their cases. but damn reflective...

 

[doomgaze86]

Thank goodness, doorstep service is still included in Care+.

"Service support at your doorstep (Up to 2 times)"

Edit: As pointed out by ahtea this is only pickup/dropoff. Not repair. Very disappointing downgrade.

 

[gapboy]

They never learn.
https://www.straitstimes.com/tech/t...veries-of-pre-ordered-samsung-foldable-phones

2021 article..

 

[Rxgn]

Samsung care+ is in

Start date 5th feb, date of received phone

 

[ktnpl2005]

what is the $58 screen repair?

I found out from others in this thread that Samsung is doing the repair for S22 series etc for green / pink / coloured lines on the screen at a discounted price of $58 instead of $2xx. Need to call CSO to confirm before going down to the service centre.

 

[ahtea]

Lol trade in today, then realized the back cover of the s23u coming off.. heng i still got one month of care+ left... Going to service first then re-trade in

Yea, do it first. I am waiting for my S25U to come before i send my S23U in to fix the same issue.

 

[ahtea]

Bought many times b4 for previous models of phones...clear , case friendly

Nice.

fingerprint works nearly instantly. easy to apply. fits with their cases. but damn reflective...

Wah, the reflective part is a bit... Hmm...

 

[kinbalight]

you very 重口味leh...

worried for you mah

 

[Blueberrytea]

I kinda expected the 14th Feb date is not going to be accurate. We shall see how far off this round they get.

My point is. If they have a lot lf back logs, they should just pause the sales and not let greed take over customer service.

Bingo...back logged yet so proud as if is us end consumers problem !!!
If can't delivery at least have the decency to include the option to let us collect ourselves at Samsung experience centre/retail stores ma
Headache

 

[ahtea]

Thank goodness, doorstep service is still included in Care+.

"Service support at your doorstep (Up to 2 times)"

Is it door step repair or door step pick up?

I recalled they used to have a doorstep repair service for Care+.

Now i read the terms and condition, it seems to say its door step collection and return.

 

[jess_sy]

just received email thst my care plus is sctive but on phone still not shown.

If u go the website, will show after u enter ur email address

Probably take time to update on phone

 

[Blueberrytea]

Ye

Nice.



Wah, the reflective part is a bit... Hmm...

Yeah if want anti reflective get og Samsung film if not normal tempered glass will add back quite a lot reflections lol

 

[ahtea]

Bingo...back logged yet so proud as if is us end consumers problem !!!
If can't delivery at least have the decency to include the option to let us collect ourselves at Samsung experience centre/retail stores ma
Headache

Actually i think is not a delivery issue. But the issue on the supply chain management system.

How they manage the orders and customer expectations is a bit off to my experience.

Not going to harp on the issues i experienced before. But yea, just hope they are doing it better this round.

 

[doomgaze86]

Is it door step repair or door step pick up?

I recalled they used to have a doorstep repair service for Care+.

Now i read the terms and condition, it seems to say its door step collection and return.

Ah good catch. Unfortunately it's pickup and not repair. Sigh the doorstep repair was a real lifesaver for me last time when my S22U screen cracked.

 

[ahtea]

Ye

Yeah if want anti reflective get og Samsung film if not normal tempered glass will add back quite a lot reflections lol

Yea. Gonna try the free screen protector with the SC+.