It took three nerve-racking hours after a powerful earthquake struck on March 28 before Mr Hein Htet Zaw could get through to his family in Myanmar.
The 27-year-old was in Peninsula Plaza - dubbed Singapore’s Little Myanmar - when he heard that his home city Mandalay had been rocked by the magnitude-7.7 temblor.
“I was very worried, very scared the earthquake had killed my family,” Mr Hein told The Straits Times, adding that his loved ones were “very lucky” to have escaped unscathed.
However, he said his heart is “broken” over the extensive damage in his hometown, a sentiment echoed by many of his countrymen when ST visited Peninsula Plaza on March 29.
A Burmese quality specialist who wanted to be known only as Ms Aung said: “It is already difficult to access essential needs in Myanmar, so now with the earthquake it’s worse. The hospitals are overwhelmed and it’s very difficult for rescue teams to reach there.”
Myanmar has been embroiled in a civil war likely to complicate rescue operations since 2021, when the military junta staged a coup. It has since put out a rare call for aid “from any country”.
Though all her kin are unharmed, the 29-year-old said she was worried and sad for her compatriots. She plans to donate money for aid.
Ms Wilt Yee, who works as a cleaner in Singapore, has been anxiously posting near-constant updates on the precarious situation on Facebook for her friends and family in Mandalay.
The 39-year-old plans to give $1,000 to monasteries to help with relief work, she said. Her friends here, including a Singaporean, have already passed her some $300.
Meanwhile, a caregiver based in Singapore said her father had dashed back home from his workplace in Mandalay to look for her mother, who has walking difficulties.
The 35-year-old, who gave her name only as Ms Gugue, said her parents are now without water and electricity. “I wish I was back in Myanmar with my family but I can only get updates through them,” she lamented.