HSBC Step Up Promo - Part 2

[sglandscape]

Hi. Just wondering how you will game this new clause on wealth product with higher interest? Is buying a low risk UT at lowest possible amount the best option currently? Wonder if there is an expiry to such purchase? Also how to buy the UT? Via the HSBC app? TIA.

No body knows right now. The chat agent all not sure. If you have an RM with your Premier status maybe can ask

 

[tiertime]

Anybody experienced receiving double credit of Bonus interest,
then kena clawback after a few weeks ?

 

[CaptainWu]

Anyone with Joint account created this year? By T&C below any EGA account created this year is not eligible for the promotion and I called CSO to confirm the same. Interestingly I hold some money for my new joint account and I found there is bonus interest 1% there also for the month so look like its included. Am thinking if eligible then can cycle between my sole and joint account.

hold an HSBC Everyday Global Account (“EGA”) opened on or before 31 December 2024 (“Eligible Account”);

 

[peppermint7]

Anybody experienced receiving double credit of Bonus interest,
then kena clawback after a few weeks ?

You are so lucky. I experience falling through the gap for my Jan EGA BI (payment for Feb.) I suppose to get the BI end April. I ended up chatted 4 cs, 2 in app, 2 on phone, only the 4th one took me seriously. She has done a good job to reassure me she'll help me sorted out and keep me posted. Initially their internal team only email told her will credit to me in 2 WEEKS. I ask why do I need to wait for 2 weeks when it isn't my mistake at all? She's very nice help me to to and fro them and finally I gotten my BI credited last night.

 

[peppermint7]

Anyone notice under page 3 bottom (EGA BI - May 2025 tnc)

B. General Terms and Cons
1. Only PERSONAL ACCOUNTS are eligible.

So this means joint no longer eligible?

 

[revhappy]

Anyone notice under page 3 bottom (EGA BI - May 2025 tnc)

B. General Terms and Cons
1. Only PERSONAL ACCOUNTS are eligible.

So this means joint no longer eligible?

I beleive joint account is also personal. The other is corporate account.

 

[vsvs24]

Anyone with Joint account created this year? By T&C below any EGA account created this year is not eligible for the promotion and I called CSO to confirm the same. Interestingly I hold some money for my new joint account and I found there is bonus interest 1% there also for the month so look like its included. Am thinking if eligible then can cycle between my sole and joint account.

hold an HSBC Everyday Global Account (“EGA”) opened on or before 31 December 2024 (“Eligible Account”);

Sorry to disappoint you.

The 1% interest is under the ongoing Everyday+ rewards program which does not have restriction for new accounts.

It is the EGA bonus interest program that goes by cycle and need registration that is not eligible for new accounts. It would be interesting to know if you get this bonus interest.

 

[CaptainWu]

Sorry to disappoint you.

The 1% interest is under the ongoing Everyday+ rewards program which does not have restriction for new accounts.

It is the EGA bonus interest program that goes by cycle and need registration that is not eligible for new accounts. It would be interesting to know if you get this bonus interest.

Oh! The EGA interest whether credited or not would have to wait till Aug which is probably unwise for me to take the risk to wait then. I am just don't really understand why newly created account is excluded. Thanks for the information.

 

[reflecx]

Anyone with Joint account created this year? By T&C below any EGA account created this year is not eligible for the promotion and I called CSO to confirm the same. Interestingly I hold some money for my new joint account and I found there is bonus interest 1% there also for the month so look like its included. Am thinking if eligible then can cycle between my sole and joint account.

hold an HSBC Everyday Global Account (“EGA”) opened on or before 31 December 2024 (“Eligible Account”);

May promo is for accounts opened on or before 31 January 2025

 

[sglandscape]

May promo is for accounts opened on or before 31 January 2025

Has been this way for quite a while

 

[reflecx]

Has been this way for quite a while

why would I bother to post if it has been this way for quite a while like you say?

 

[peppermint7]

Only this month it changes to Jan. Previously was Dec 2024. I have feedback to cs multiple times on this matter. They say they have no idea and can only take instructions from their internal marketing team.

 

[sglandscape]

why would I bother to post if it has been this way for quite a while like you say?

The tnc that excludes recently opened account (so you cannot stack with the welcome offer) has been around for a long while.

For the Jan 2025 EGA promo, this was at the top of the tnc.

This Promotion is valid for existing HSBC customers who hold the HSBC Everyday Global Account (“Eligible Account”). To be eligible for this Promotion (“Eligible Customer”), HSBC customers must hold an Eligible Account opened on or before 31 December 2024 and must successfully register via any of the following options:

 

[sglandscape]

Only this month it changes to Jan. Previously was Dec 2024. I have feedback to cs multiple times on this matter. They say they have no idea and can only take instructions from their internal marketing team.

This was discussed before, welcome offer applies for up to 3 months after account is opened, so this cannot be stacked with the monthly EGA.

 

[peppermint7]

This was discussed before, welcome offer applies for up to 3 months after account is opened, so this cannot be stacked with the monthly EGA.

My fam account didn't enjoy any welcome bonus so in a way irrelevant to us. I was asking the cs why such restrictions especially when we told the officer during account opening the intention is purely to join the EGA BI. Anyway I guess we just have wait it out.

 

[sglandscape]

My fam account didn't enjoy any welcome bonus so in a way irrelevant to us. I was asking the cs why such restrictions especially when we told the officer during account opening the intention is purely to join the EGA BI. Anyway I guess we just have wait it out.

You didn't enjoy welcome bonus, doesn't mean others didn't. The tnc is blanket to catch all of such cases, so the welcome offer folks cannot stack. Do not thhnk HSBC system is so smart to be able to differentiate.

 

[Mickey01]

My fam account didn't enjoy any welcome bonus so in a way irrelevant to us. I was asking the cs why such restrictions especially when we told the officer during account opening the intention is purely to join the EGA BI. Anyway I guess we just have wait it out.

The welcome rewards are not "FREE". You have to execute a series of easy to achieve tasks. The T&Cs for new accounts are refresh monthly and posted.

 

[tiertime]

You are so lucky. I experience falling through the gap for my Jan EGA BI (payment for Feb.) I suppose to get the BI end April. I ended up chatted 4 cs, 2 in app, 2 on phone, only the 4th one took me seriously. She has done a good job to reassure me she'll help me sorted out and keep me posted. Initially their internal team only email told her will credit to me in 2 WEEKS. I ask why do I need to wait for 2 weeks when it isn't my mistake at all? She's very nice help me to to and fro them and finally I gotten my BI credited last night.

I figured If they can credit double interest to customers , that means something wrong with their backend

we shd MANUALLY take note of all the dates due for crediting on our own !

I think they probably clawback the extra bonus from my account to deposit to the rightful customer (maybe it's you)

 

[tiertime]

I had just received a Push notification in the App that states
Received UP TO 2.7% .... Click to register ...

However I did not click the message, I click only on the 3 dots on the top right hand side of the message and I click the X at the bottom when an overlay comes onto the screen

The whole notification disappeared!

Now how do I get it back ?

I dun understand this thing...
I cant even read the details yet and it's asking me to just click to Register...
WHUT!!!?

 

[rest1ess]

Relax! Go a few posts up and you will see the 2.7% promo.