The death of 49-year-old private-hire driver Gavin Neo from a stroke in May was a “wake-up call” for those in the industry looking to cash in on working long hours, some drivers say.
Friends said Mr Neo often spent up to 15 hours behind the wheel to provide for his teenage son and daughter.
Private-hire drivers CNA spoke to said that while they have the freedom to choose the number of hours they work, incentive structures set up by ride-hailing platforms - offering cash bonuses for completing more trips - can push them beyond their limits, and should be reviewed.
Other said however that it was also up to the individual to know their physical limits and not blindly chase after cash rewards.
Working long hours for more incentives was precisely what Mr Lincoln Khoo did when he joined ride-hailing platform Grab in January last year.
“For me it was very simple, the motivation to drive long hours is only one thing: Money, income,” said the 40-year-old, who drives part-time and does emceeing and hosting gigs as well.
“The more you drive, you will earn much more."
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