most valued prepaid card - Part 2

suuhhc

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Just noticed my ST prepaid have dropped ~$4 main balance over 2 mths and finally decided to call in.
heng heng spoke to a nice CSO, explained that i'm using this SIM for OTP only and not any calls/sms/data.
She checked my account's 2 mths records and verified its all 6c data charges, and asked how long i've been facing this, which i said since years maybe.
She agar backtracked my account history and proceed to do a +$20 adjustment and 10gb data (6mths) as "data protection"
Explained that ever since the 3g network cessation there''ll be such inherent data charging via 4g/5g due to "how things works"

my lucky day to get a good CSO :o
That's so nice free 10gb for 6 mths. Singtel should just give such free data protection for 6 mth whenever we top up at least $11, data is so cheap nowadays yet can't be more generous to give more perk to customers especially when 6 cents data charge is unavoidable & not customer fault.
 

Sirus88

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What I understand from ST CSO is that as long as u have 2 SIM cards in the SAME phone ..

whenever u use mobile data from the active line ... for watever reason it fails to connect even ur secondary line which is NOT activated ... mobile data will be activated from secondary line ..... tat explains why your $$ gets deducted pretty quickly ...

He said the only solution is to keep them in 2 separate phones ..... then u will not face this issue!
 

froztheart

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What I understand from ST CSO is that as long as u have 2 SIM cards in the SAME phone ..

whenever u use mobile data from the active line ... for watever reason it fails to connect even ur secondary line which is NOT activated ... mobile data will be activated from secondary line ..... tat explains why your $$ gets deducted pretty quickly ...

He said the only solution is to keep them in 2 separate phones ..... then u will not face this issue!
But setting wise such feature/function can be disabled, so even when disabled, still kena?
Doesn't make sense, anyone had monitored and verified this?
 

Sirus88

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2nd line was disabled still makan $10 ++ over a period of time ... called CSO and they did a 1 time goodwill gesture to refund ....
 
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arishize

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i was forcefully convert from SH prepaid to SH star plan (prepaid). I am planning to port in to eight - anyone manage to do it successfully?

From Eight FAQ:
  • Can I port my existing Prepaid plan to eight?
    Yes you can! You can port in from prepaid today, so hurry! Please note, StarHub Prepaid port-in is not supported.
I am worried its not supported so hoping to get some clarification
 

kitkat2

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i was forcefully convert from SH prepaid to SH star plan (prepaid). I am planning to port in to eight - anyone manage to do it successfully?

From Eight FAQ:
  • Can I port my existing Prepaid plan to eight?
    Yes you can! You can port in from prepaid today, so hurry! Please note, StarHub Prepaid port-in is not supported.
I am worried its not supported so hoping to get some clarification
There is only one Star Plan, and Star plan is postpaid. As confirmed with Starhub’s CS, forced converted starhub prepaid can port out to postpaids only. You can check with them too.
 

suuhhc

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i cant even see it up for redemption
Open hiapp go Profile > Promo Code > Enter Promo code 'SG60' and click 'Apply'.

Update: Received sms later and the 60gb data finally reflected in hiapp main page.
 
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bladez87

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Open hiapp go Profile > Promo Code > Enter Promo code 'SG60' and click 'Apply'.

Update: Received sms later and the 60gb data finally reflected in hiapp main page.
thanks but anyway for 2 days only so not going to try.
 

joesph

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i reach china my starhub in sony xperia 10 iv died. put in xiaomi redmi pad se 8.7 4G ok. put in ios imessage two times 70¢ gone don't bother asking back any way
 

barnabaskoh

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Anyone knows how much data can be rollover for the SingTel prepaid $35? And every month just buy the plan will do?
 

barnabaskoh

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Anyone know if gomo compare to SingTel prepaid which is better? My main line is Simba but certain places no data..
 

royalmix

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my singtel prepaid free 10gb data expired, today it start to eat 7 cents again! :mad:
Today I called hotline, Singtel will refund me the balance and give me another 10gb free for 6 mths, this will auto extend my card expiry too! Hurray! :love:

Edit: wow, I just check my account update, more than 10gb data! 1 mth Free calls, sms, regional data too! :love:
 
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MastersIT

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What is the cheapest way to extend m1 prepaid?

Not the cheapest way, in my case out-of-pocket $0 for $270 days

Yesterday, used Shopee prepaid topup for M1
Under digital purchase, can use 100% coins offset $9.50

$10 top 90 days (Main wallet balance $10)
$5 extend 90 days (pay from Main Wallet balance)
$5 extend 90 days (as above)

Now SG60 promo. received bonus 500 GB local data for my topup
 
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