Eight Telecom discussion thread

[chenaz]

Eight includes all 3 of Malaysia's largest mobile networks as roaming partners — a competitive advantage, actually. Why the fixation on Maxis? If Maxis isn't working well for you, switch to CelcomDigi or U Mobile.

I just came back from msia. Celcomdigi always no signal.shows E.

Apart from this. Maxis at some places near Legoland area also no signal.

Horrible experience with eight mobile. My sister also using eight mobile. Alot of times no signal then can't navigate

 

[twosix]

I just came back from msia. Celcomdigi always no signal.shows E.

Apart from this. Maxis at some places near Legoland area also no signal.

Horrible experience with eight mobile. My sister also using eight mobile. Alot of times no signal then can't navigate

Weird that celcomdigi has no signals. They are like the SH, M1 here.

 

[Baddieko]

I went Penang Georgetown.. Maxis not working for me.. Only CelcomDigi working fine.. Strangely, in the airport, U-Mobile is working fine, but cannot get signal in the hotel I stay.. So I use CelcomDigi for the whole trip..

Oic, is celcom lag there in Penang?

 

[elijahtcc]

Oic, is celcom lag there in Penang?

I dun feel any lag using CelcomDigi, at least for me.. And I hear no complaint from my family members who are using CelcomDigi (also Eight) in Penang..

 

[BBCWatcher]

I just came back from msia. Celcomdigi always no signal.shows E.
Apart from this. Maxis at some places near Legoland area also no signal.

And how about U Mobile? Which phone? Did you select 4G or 5G? Did you power cycle the phone? Which networks did you manually select? On some phones you can manually select 2G, 3G, 4G, and 5G networks separately. If you select the 2G network manually, that’s what you may get.

Showing “E” is not “no signal,” by the way. Let’s try to be reasonably precise about what‘s happening and what’s not.

Horrible experience with eight mobile. My sister also using eight mobile. Alot of times no signal then can't navigate

Yes you can. Both mobile operating systems (Apple, Google) have mapping apps that support offline maps, and most other mapping apps support offline maps too. You have to anticipate network service outages and dead spots even in Singapore. It happens occasionally. Before you set off from home, download the maps you need and set waypoints. This is basic travel-defensive stuff, really. It’s why the feature exists. It also considerably reduces mobile data consumption and thus improves battery life.

Nobody has ever been to a rural area in their lives?

 

[A7997A]

Horrible experience with eight mobile. My sister also using eight mobile. Alot of times no signal then can't navigate

In many parts of the world, even in developed countries, having no mobile signal is EXPECTED, you need to manage your expectation.

Just take a look at these coverage maps, there are large swats of land that are not covered :
https://www.maxis.com.my/en/about-maxis/maxis-network/network-map/
https://www.u.com.my/en/personal/support/coverage-map

Many navigation apps are able to run totally offline after downloading maps, or require internet only to start the navigation. if you are dependent on navigation apps, you should be making use of this feature, otherwise you are waiting for disappointment.

 

[amazingone]

In many parts of the world, even in developed countries, having no mobile signal is EXPECTED, you need to manage you expectation.

Just take a look at these coverage maps, there are large swats of land that are not covered :
https://www.maxis.com.my/en/about-maxis/maxis-network/network-map/
https://www.u.com.my/en/personal/support/coverage-map

Many navigation apps are able to run totally offline after downloading maps, or require internet only to start the navigation. if you are dependent on navigation apps, you should be making use of this feature, otherwise you are waiting for disappointment.

I think people in Singapore are too used to having connectivity everywhere in their daily life that they expect the same when they are overseas too.

People from overseas that come to Singapore are often impressed that they get to have connection everywhere here, as even in their major cities of their country they don't get to have strong connection at many places too.

 

[p00p00]

Just switched to eight and noticed the upload and download speed like slower than circles life. Maybe is my own feeling only. Lol.

But overall quite ok as I don't really download things alot.

Circles life got a sim swap lock protection u guys know if eight has it also ?

i got a new phone and tried to swap my eSIMs over.

VIVIFI need to remove the eSIM from previous phone then can reinstall on the new phone.

I assumed Eight is the same i removed my eSIM and now royally tio screwed lol. non-existent customer service and can only go to service center to get a replacement QR code. really pay peanuts get monkeys

 

[Johnringo]

I just came back from msia. Celcomdigi always no signal.shows E.

Apart from this. Maxis at some places near Legoland area also no signal.

Horrible experience with eight mobile. My sister also using eight mobile. Alot of times no signal then can't navigate

i had that problem too having E ....but later i realise that its because eight was connecting to celcomdigi 2G .... there was a celcom 4g network which it didn't connect to.

so need to do manual connection and not automatic network

 

[Livewings]

In many parts of the world, even in developed countries, having no mobile signal is EXPECTED, you need to manage your expectation.

Just take a look at these coverage maps, there are large swats of land that are not covered :
https://www.maxis.com.my/en/about-maxis/maxis-network/network-map/
https://www.u.com.my/en/personal/support/coverage-map

Many navigation apps are able to run totally offline after downloading maps, or require internet only to start the navigation. if you are dependent on navigation apps, you should be making use of this feature, otherwise you are waiting for disappointment.

No. Roaming is bad when using Eight in Malaysia.

I have two phones. One using Eight SIM, the other one using local CelcomDigi SIM. Eight is stuck at E using CelcomDigi network, while the local CelcomDigi SIM is at 5G. It’s not a coverage problem.

Roaming is also heavily throttled with speeds less than 1mbps on 4G while on Eight when network is congested. I don’t have the same problem using my local CelcomDigi card.

Roam at your own risk.

 

[hereiam7788]

I just came back from msia. Celcomdigi always no signal.shows E.

Apart from this. Maxis at some places near Legoland area also no signal.

Horrible experience with eight mobile. My sister also using eight mobile. Alot of times no signal then can't navigate

seems like i am not the only who raised the same issue for data roaming in bolehland.

 

[hereiam7788]

And how about U Mobile? Which phone? Did you select 4G or 5G? Did you power cycle the phone? Which networks did you manually select? On some phones you can manually select 2G, 3G, 4G, and 5G networks separately. If you select the 2G network manually, that’s what you may get.

Showing “E” is not “no signal,” by the way. Let’s try to be reasonably precise about what‘s happening and what’s not.

Yes you can. Both mobile operating systems (Apple, Google) have mapping apps that support offline maps, and most other mapping apps support offline maps too. You have to anticipate network service outages and dead spots even in Singapore. It happens occasionally. Before you set off from home, download the maps you need and set waypoints. This is basic travel-defensive stuff, really. It’s why the feature exists. It also considerably reduces mobile data consumption and thus improves battery life.

Nobody has ever been to a rural area in their lives?

newer iphone there is no way to select 2G one, u can only select 4G only or 5G auto or 5G on, so there is no way one can manually select 2G to end up in EDGE only network.

bolehland has no more 3G network, only left with 2G, 4G and 5G.

many had reported bad data roaming in bolehland using eight, and i had mentioned that same place same spot, vivifi data roaming to maxis 4G/5G has no prob but eight has prob. There is no reason it is user prob anymore.

no pt to blindly defend eight while it is obviously eight prob.

 

[A7997A]

newer iphone there is no way to select 2G one, u can only select 4G only or 5G auto or 5G on, so there is no way one can manually select 2G to end up in EDGE only network.

bolehland has no more 3G network, only left with 2G, 4G and 5G.

many had reported bad data roaming in bolehland using eight, and i had mentioned that same place same spot, vivifi data roaming to maxis 4G/5G has no prob but eight has prob. There is no reason it is user prob anymore.

no pt to blindly defend eight while it is obviously eight prob.

While I haven't seen setting to manually select 2G for some time, Samsung phones with Android 15 do come with a new setting to prevent connecting to 2G networks, so that could come in handy here.

Did roaming once this year with eight in JB on an android phone and didn't encounter any issue. But that is just one data point.

 

[BBCWatcher]

newer iphone there is no way to select 2G one, u can only select 4G only or 5G auto or 5G on...

Yes...

...so there is no way one can manually select 2G to end up in EDGE only network.

Not exactly. In some locations 2G networks are listed as separate networks, even on iPhones. Select a 2G network and you'll probably get a 2G network connection.

Weirdly Apple doesn't put "2G" (or something like that) next to the network name if that's what the network name offers. Even old Nokia 3G feature phones would do that, but Apple wants to keep things "simple." So on an iPhone you might have to "hunt and peck" for a better network.

 

[skazzz]

No. Roaming is bad when using Eight in Malaysia.

I have two phones. One using Eight SIM, the other one using local CelcomDigi SIM. Eight is stuck at E using CelcomDigi network, while the local CelcomDigi SIM is at 5G. It’s not a coverage problem.

Roaming is also heavily throttled with speeds less than 1mbps on 4G while on Eight when network is congested. I don’t have the same problem using my local CelcomDigi card.

Roam at your own risk.

this have been a observation since few months ago when they expanded the roaming partner list for malaysia
during that period, the experience have been bad onwards
this could happen across their multiple roaming partners somemore, really unusable kind

but on the other hand, no such issue when roaming in other countries

 

[skazzz]

I think people in Singapore are too used to having connectivity everywhere in their daily life that they expect the same when they are overseas too.

People from overseas that come to Singapore are often impressed that they get to have connection everywhere here, as even in their major cities of their country they don't get to have strong connection at many places too.

in fact, when other country internet is running normally, the speed via normal use, u will feel their internet is much faster than here for surfing except malaysia in recent time
previously i even feel malaysia mobile data is much faster than singapore in contrast to all the singapore congestion issue

 

[chenaz]

And how about U Mobile? Which phone? Did you select 4G or 5G? Did you power cycle the phone? Which networks did you manually select? On some phones you can manually select 2G, 3G, 4G, and 5G networks separately. If you select the 2G network manually, that’s what you may get.

Showing “E” is not “no signal,” by the way. Let’s try to be reasonably precise about what‘s happening and what’s not.

Yes you can. Both mobile operating systems (Apple, Google) have mapping apps that support offline maps, and most other mapping apps support offline maps too. You have to anticipate network service outages and dead spots even in Singapore. It happens occasionally. Before you set off from home, download the maps you need and set waypoints. This is basic travel-defensive stuff, really. It’s why the feature exists. It also considerably reduces mobile data consumption and thus improves battery life.

Nobody has ever been to a rural area in their lives?

Using honor magic v5.uea,I tried toggle airplane mode and restart. I tried changing to 4g only but seems android no such setting like iphone . Preferred network I select the NR,LTE the one with full set one. During e signal only. I switch to second option without NR also doesn't work.

I used here map when no signal
But gps there is a delay when u using pire gps offline map for navigation. For me still ok la. But my sister female driver more humji. Sometimes she wait at carpark for signal to come then drive off.

 

[chenaz]

seems like i am not the only who raised the same issue for data roaming in bolehland.

Yea. 3 cars. 2 car with eight mobile got issue. A other car with zym and my wife also zym also no such issue

 

[chenaz]

Weird that celcomdigi has no signals. They are like the SH, M1 here.

SH and M1 ain't the best in sg.

Singtel is best in sg.
SH some area ok only. Overall better than M1. M1 is the worst in sg. Used them for 2 year and banned them for life. Even worst than Simba 7 years ago.

ST engineering amk also don't have signal. For that 2 years. I cannnot even use phone during working. Fml

 

[BBCWatcher]

SH and M1 ain't the best in sg.

OpenSignal doesn't really agree in their latest report.

SH some area ok only. Overall better than M1. M1 is the worst in sg. Used them for 2 year and banned them for life. Even worst than Simba 7 years ago.

StarHub and M1 share exactly the same 5G network since it's a joint venture.