M1 Maxx (maxx.sg) Discussion

xiaofan

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Bye-bye Maxx.

Port out Maxx S$10 5G Plan to CUniq S$9.9 4G plan to try out roaming in China with China Unicom network. It has pretty good 20 GB China data bundle.

Looks like the M1 Port-Out quota thingy is over as it seems to take only one day to port out from Maxx to CUniq.

1) I received confirmation SMS message from M1 Maxx as well this afternoon, at 5:40pm.

4-Dec-2025, 5:40 pm
Dear Customer, your number has been successfully ported out from Maxx.

2) Activated on 7 Nov 2025, at about 6:40 pm, after sorting out issues with my phone's Singpass/Chrome issue when I tried to activate the new physical SIM card.

M1 Shop Jurong Point was not able to help as they do not support Maxx (other than physical SIM replacement) but 1693 hotline was good to help me pinpoint the root cause.

Your $10 Maxx Add-On has been activated. Login to Maxx App to manage your account.

3) I may come back to Maxx next year. Let's see.
 
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tidus792

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I'm still waiting to port out since 30Nov25.

I don't see any email or chat option to contact support.

xiaofan - I think got typo unless you time travelled haha
"Activated on 7 Dec 2025, at about 6:40 pm"
 

xiaofan

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I'm still waiting to port out since 30Nov25.

I don't see any email or chat option to contact support.

xiaofan - I think got typo unless you time travelled haha
"Activated on 7 Dec 2025, at about 6:40 pm"

Haha. Changed my post to say 7 Nov 2025.

M1 1693 hotline may help you here. It is the hotline for M1 Maxx and M1 Prepaid.
 

gapboy

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I'm still waiting to port out since 30Nov25.

I don't see any email or chat option to contact support.

xiaofan - I think got typo unless you time travelled haha
"Activated on 7 Dec 2025, at about 6:40 pm"
Think the over "quota" issue due to year end
 

Charlie_Zhan

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thinking of porting my current zym plan to maxx $10 5g plan, is their 5g connection stable for most mrt lines as zym 4g network is poor for north east line
IMHO.
dont do it.. i did this exactly and regretted. i ported out from maxx after 1 month over to zero1 to enjoy the 6+6 months promo. if you still want to try maxx, i recommend you to sign a new line from maxx to try for 1 month instead of porting your number over.
YMMV.
 

gapboy

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IMHO.
dont do it.. i did this exactly and regretted. i ported out from maxx after 1 month over to zero1 to enjoy the 6+6 months promo. if you still want to try maxx, i recommend you to sign a new line from maxx to try for 1 month instead of porting your number over.
YMMV.

TBH, to me Maxx is not that "terrible," but I still prefer ST network per my location and usage still usable 90% of the time
 

keenklee

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IMHO.
dont do it.. i did this exactly and regretted. i ported out from maxx after 1 month over to zero1 to enjoy the 6+6 months promo. if you still want to try maxx, i recommend you to sign a new line from maxx to try for 1 month instead of porting your number over.
YMMV.
IMHO.
Exactly - must try before commitment. Like my M1 Maxx last night and now, above 600 Mbps. (y)
 

Charlie_Zhan

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TBH, to me Maxx is not that "terrible," but I still prefer ST network per my location and usage still usable 90% of the time
IMHO.
Exactly - must try before commitment. Like my M1 Maxx last night and now, above 600 Mbps. (y)
IMHO.
TBH.
Maxx may work for some and not for others. really depends on the location and use case of the user most of the time. just not for me. so best is to sign up new line and try 1 month first instead of porting over blindly.
TYVM.
IYKYK.
 

keenklee

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IMHO.
TBH.
Maxx may work for some and not for others. really depends on the location and use case of the user most of the time. just not for me. so best is to sign up new line and try 1 month first instead of porting over blindly.
TYVM.
IYKYK.
IMHO.
Agree. Everyone got their own use case. I know got some, SIMBA 5G works for them. (y)
 

keenklee

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I have both Vivifi / M1 maxx. Complements each other well so far. Have been a breeze for the locations i go when 1 is weaker than the other
IMHO.
I would say we are the same family - Singtel /M1 :ROFLMAO: I hope when M1 gets taken over, the cost don't change too much if not I may jump ship.
 
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